Kettlehake Patricia M Md

Recommends

Abigail A.

Joined 1 year ago

Love Dr. Kettlehake. My family has been going to Dr. Kettlehake for 3 years now. We never have to wait long, she can usually fit my kids in somewhere if they're sick. She is so friendly and easy to talk to, she is always willing to go the extra mile to find out information that she isn't sure of. I love both of the nurses, they and Raul at the front desk is awesome. I don't know if it's just that I'm always in there with my kids, or if he just has a really good memory, but he remembers me when I come in, and knows my voice when I call. They do seem to be on vacation or out of the office quite often, but she's always on call and responds quickly to pages. Or I can take them next door. But that doesn't throw me off at all. Overall, I love Dr. Kettlehake's office, and I wouldn't take my family anywhere else.

Recommends

happycamper123

Joined 4 years ago

i highly recommend dr. kettlehake. Dr. kettlehake will stay late, after hours, if you have an emergency, she did with my son.

If she is not sure on something, a test result, or what not, she will call as many places as she needs to find out the information- she's not one of those doctors who thinks they are God or knows it all, she's very down to earth.

I needed a surgeon, and she put the referral through to my insurance immediately and called around to find me a few doctors to choose from... she goes above and beyond. Best doctor i've ever had.

Recommends

renaef

Joined 5 years ago

WONDERFUL,Knowledgeable & Caring DR & a WONDERFUL staff. Dr. Kettlehake is a wonderful physician. She practices medicine the old fashion way-taking the time to listen to your concerns & discussing the best treatment options. She always remembers you & your health issues.She does not rush through the appt, she takes the time to be thorough. When my kids have physicals,she not only does the standard checkup, she talks to them about taking care of their teeth, wearing helmets when they bike & scooter, & asks them about how they are doing in general. When we've been really sick, she calls to check on us. If you call when she is on call, she dedicates the same amount of time on the phone-keep in mind that dr.s can only bill for ofc visits. I haven't had to wait more than 10 minutes for my appt-I don't mind a bit knowing that she is thoroughly caring for a patient & that she will do the same for us. Her office staff is wonderful & extremely organized! I have lost perscriptions & insurance approvals for services that she has requested for me & they always take the time to make sure I get another perscription or copy of the letter. They are always very nice about it-even though it takes time & effort out of their already extremely busy day. She has even had her staff call me to follow up on lab tests that she has prescribed that I have lagged on & not had done. I have called with questions that her office staff will relay to her & get back to me with thorough answers-again,she can't bill for that time & in my experience with other dr.s, they would require an office visit rather than a phone call(she is not paid for)-she truly cares about her patients.I have never had a problem getting an appt within a few days of my call. Her ofc hrs are no dif than others. They close @ 1230 on Friday-with all the time she dedicates M-TH (& on call too!) that is not unreasonable-she is a mom too! I have moved 30 miles away & despite the 40 min. drive, I would never change dr.s. She & her staff are OUTSTANDING-& (obviously) I HIGHLY recommend her!

Recommends

jfleshman

Joined 5 years ago

Wonderful Doctor. Dr. Kettlehake is so caring. She remembers you and health issues. She has even called to check on my son when he was really sick. I would recommend anyone to her exspecially woman looking for a doctor for themselves and their children. i have never had any problems getting my children or I appointments.

Doesn't Recommend

dollface7376

Joined 7 years ago

Great doctor, unorganized office.. Dr. Kettlehake is a wonderful doctor, very friendly and knowledgeable, however, the office is frequently closed, appointments are difficult to get and the office seems disorganized. Appointments take 1-2 months and errors, resulting in loss of appointment, occur more often than should. Staff appeas to be unwilling to recognize errors. Office closes extremelely early.