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Amour Bridal & Evening Wear

4652 Palm Ave, La Mesa, CA | Map it  

91941 32.763301 -117.018200

(619) 466-2668

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My Rating

Features

Neighborhoods:
La Mesa
Categories:
Tuxedo Rental, Bridal Shops

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Payment Methods:
MasterCard, Visa
General Merchandise Store Products:
Wedding Supplies

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Review Highlights

ambiance
100%
“love the atmosphere and the welcoming staff.”
service
95%
“The staff was friendly and very helpful”
value
100%
“Great dresses, prices, and consultants.”

Reviews for Amour Bridal & Evening Wear

carter1313

Member since Feb, 2012 View Profile
1Review
0Photos
Joined 3 months ago
1.0
February 04, 2012

Please do not shop here.... I wish no bride the horrific experience I encountered when ordering my wedding dress from Amour Bridal. I was so excited to check out this boutique. It is only a couple miles from my house and I grew up in a small town in Minnesota before moving to California. As a Minnesotan it was my experience that small businesses offer the best customer service.

I ordered my wedding dress through Amour Bridal. I signed the reciept to order a size 6 dress. The dress was $1020. They ordered a larger size 8 dress by what they say was a mistake. I believe they never actually ordered me a new dress because the sample I tried on the first day was the larger size 8. It took "5 months" for the dress to arrive. At the first fitting the "mistake" was discovered. The owner Carolee Scoortis was at the first fitting. At first she tried to lie and say I ordered a size 8. I said, "No way! I have been stressed for the past 5 months about fitting into a size 6." I made her pull the original reciept for proof that I ordered a size 6. She verbally offered free alterations to correct the "mistake." I agreed to the free alterations to fix the mistake. I regret this decision now but at the time my wedding was only 6 weeks away and I loved the dress.

Throughout the alterations process I was never satified with the quality of alterations offered by thier seam stress. The seamstress had only worked for the store for about a month and had little experience. The alterations made the dress pucker from under the bustline to below the hips even though it was suppose to be a smooth fitted dress. The seamstress apologized for her work because she was not happy with how the dress was turning out. Altough the owner refused to care. I gave them a final deadline of one week prior to the wedding to present the final alterations for a final fitting. The deadline was not met. I showed up at the shop and it was closed. No one was even thier to explain the dress was not complete. I went into a frantic panic because it was one week before my wedding and I had no dress. I went emergency dress shopping that night.

I never even picked up the dress from Amour Bridal and the owner refuses to offer me a refund. I have called, sent certified letters and threatened to take the owner to small claims court to get my money back. I even stopped by the shop to request her to settle on a refund amount and she ran out the back door. Crazy..right?

Please do not shop here. I will be filing an official small claim against this store next week to get my money back for a dress I never received.

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inge farness

Member since Mar, 2011 View Profile
100Reviews
0Photos
Joined 1 year ago
5.0
May 31, 2011

ended up falling in love. I had been looking for my wedding gown for weeks and had no luck at all. I felt like I had been to every bridal shop in San Diego until a friend recommended Amour Bridal. I scheduled my appointment for that same Saturday. When I walked into the shop it was smaller than I expected but the consultant Brittany was very friendly. After asking me what I was looking for in my wedding gown she knew the exact dresses to pull for me. She pulled four dresses for me that met my exact description of what I wanted. I ended up falling in love with the second gown I tried on.

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annagreerk

Member since May, 2011 View Profile
44Reviews
0Photos
Joined 1 year ago
5.0
May 27, 2011

the perfect experience. Brittany was not pushy at all and understood that this was a big decision for me. I ended up buying that second gown I tried on it was perfect!!!! The couture dress I was looking for with out the crazy price tag. I would recommend Amour Bridal to anyone who is looking for that perfect dress and also the perfect experience.

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minakreidler

Member since Nov, 2010 View Profile
137Reviews
1Photo
Joined 2 years ago
5.0
May 25, 2011

After that horrible experience I was hesitant to go to anoth. I have been having a hard time finding a vintage inspired, unique wedding dress... After that horrible experience I was hesitant to go to another bridal shop. I finally got up the courage to just go and drove over to old town La Mesa. I highly recommend Amour Bridal for any bride...

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deloiseduperclay

Member since May, 2011 View Profile
54Reviews
0Photos
Joined 1 year ago
5.0
May 24, 2011

not pushy at all. I walked in and Brittany was friendly, asked questions but was not pushy at all. She let me choose my own options and didn't try to push anything on me. After trying on 3 dresses I found the one. Literally "THE DRESS"!!! I get the actual dress I tried on! They don't have to order it and it wont take months to get it! The fittings take time but I was thrilled to be able to buy right off the rack.

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