08/16/09

Never judge a book by it's cover

by JS05

I walked in to the shop and was surprised at how dated the shop was. I think a little paint can go a long way. They had dresses separated by sizes, but there weren't very many in each size.

BUT my consultant was amazing. She really knew what I was looking for. I told her I wanted a lace dress with no beading. She brought me the only one they had and told me she was sure it would look stunning on me. I HATED it on the hanger, but I decided to try it on. I had picked out myself the usual A-Line princess dresses. The dress she picked out was BEAUTIFUL! I was so happy with it and the price that I couldn't let it pass by. I canceled all my other appointments for the day and bought the lace dress. They also do customizing and walk you through the alterations. I had such a great experience!!

• Pros: Intimate bridal shop, friendly staff
• Cons: They don't seem to carry as much as other shops, dated

07/30/09

Getting married? I wouldn't go here...

by dmgonzales

Well, the beginning of my experience with Amour Bridal got off to a good start. The staff was friendly and had a lot of patience when I was indecisive. I bought my veil from them, and dressed my husband's groomsmen and fathers through them. My veil was locked in a room when I went to pick it up. They couldn't find the keys... now, this wouldn't seem like a big deal if it had only happened once. Organization isn't a high priority with them. Then there was the tux debacle. My father (father of the bride) had his measurements taken by them, and three days before the wedding, went to pick up his tux. The pants were HUGE! At least 4 sizes too large. The staff immediately went from friendly to "sorry, there's nothing we can do" THREE days before my wedding. They refused to order the correct size, declaring it wouldn't get there in time (when they had initially offered me overnight service to begin with!)- so that was a big lie. They had already charged our card, so the best they were willing to do was give a 10% discount on that one tux. My family spent 1000s of dollars there and THAT was the best they could do- $15?????My father ended up having to pay for his tux rental through them, and go out and buy a pair of tux pants! I will never do business with them again. I will deter anyone I know from experiencing what I did while planning their wedding. It's their business and they still weren't willing to do anything for us. I guess word of mouth isn't that important to them. I've been married for over a year now and I still get upset when I think about it!

• Pros: Friendly
• Cons: Won't fix errors, charge$$$$

03/11/09

save yourself

by holbrook67

Finally a salon with great personalized service and gorgeous dresses. I bought my gown after shopping all of San Diego county. SAVE YOURSELF. Just got to amour bridal . Great dresses, prices, and consultants. I love the atmosphere and the welcoming staff. My alterations where perfect and resonable considering the quality. I was sorry when it was over - I enjoyed my experience so much and recommend amour to all brides!

• Pros: customer service and alterations
• Cons: What are the drawbacks?