Carlsbad >Weseloh Chevrolet
My wife and I were looking for an SUV
that would work for my mother in and father in height and ease of getting in. the vehicle. My father in law has a very advanced case of Alzheimer's. We were lucky enough to Michael "Luke" Lucarelli help us. He was great to deal with and understood our needs. Very friendly and helpful and not pushy like some salespeople we had visited on Saturday 11/10. My wife got her 2012 Chevrolet Equinox. If you are looking for sale person that understands your needs and will treat you respect and understanding ask for Luke.
I bought my first new car from Weseloh in 3 hours! I went in and told Fernando and Danny that I only had a certain amount to put down, no more. They had me test drive the car I said I wanted and they did not try to put me in any upgraded models that I did not want. After 3 hours, I left for dinner and received a call that the car I wanted was mine and I just had to sign. I left the dealership after an hour of signing with the brand new car I wanted. Danny even through in a better APR, free floor mats and window tinting! Best car buying experience I've ever had!
Ripoff. This dealership will knowingly sell you a fraudulent warranty on your vehicle with a smile on their face. If you want to get ripped off lied to and taken advantage of this is a great place to spend the day!
Great Service Department.
I am a first time Chevrolet owner, and brought my 2008 C6 Corvette to Weseloh Chevrolet for service, not knowing what to expect from this Chevrolet dealership. These guys went out of their way to make sure they covered everything and made my experience with Weseloh as pleasant as possible. I was first greeted by Service Consultant Mike Smith. He listened to all my concerns while offering knowledgeable comments that made me feel like I was leaving my car in good hands. There were a lot of repairs that had to be made which required special parts to be ordered. Mike kept me informed with the progress which let me know they were doing their best to expeditiously address all the repair concerns. I also interacted with Service Manager Dennis Roach. I sat down with Dennis in his office, and he explained all the details regarding the repairs and he provided me with information I needed to know in regards to doing future business with Weseloh (I.E. drop box info. rental car Info, process for checking out the car and scheduling repairs, etc.) Although my experiences with Mike were great, Dennis took the costumer service up another level.
The Service Technicians made all the repairs as Dennis and Mike promised, as Mike followed through keeping me informed throughout the process. When I was dropping off the rental car, I was thinking how happy I was in regards to how smooth the whole process went, and while walking over to my car, I noticed they had washed it. Washing the car is a really nice unexpected extra touch of service and consideration for the car owner. I really appreciated the extra care.
There were other Weseloh employees that I dealt with, in which I do not know their names, but they were all very polite and friendly. My business experience with Weseloh Chevrolet was so pleasant that I look forward to telling others about my experience and doing business with them in the future. I live closer to other Chevrolet dealerships, but I would not consider taking my car anywhere else other than Weseloh Chevrolet.
Awesome experience!!!. This was my second new car and I've never had such an easy experience. I didn't buy on my first visit, but my salesman was more than understanding. It's a big investment and I wanted to make sure I got exactly what I wanted! He got the perfect car for me and quick! I can't say enough about how comfortable I felt the whole time, even other employees dropped what they were doing to answer my questions when there was nothing in it for them. Will definitely refer anyone I know who's looking for a car to Weseloh. I felt at home here - not like at other places where you feel like you're inconveniencing people who work there.
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