Carlsbad >Chamberlain Property Mgmt
The entire process has been very professional and thorough. We will be telling everyone we know about your company. Ashley has been exceptional. Thanks again!
Oise was extremely helpful and knowledgeable. She and CPM team have made my home search smooth and easy!
We are saddened to leave the property as we have had a truly pleasant experience, but we have just signed the closing documents to purchase our first home! Angela, thank you for always being a text away and responsive when we've had questions. Thank you all for a wonderful tenancy!
Thanks Buck!. Buck was my manager and he is the man!! Hope to deal with Chamberlain in the future!
Wonderful Experience. Since arriving on Thursday, we have met with representatives from several different property management agencies but non compare to the exceptional experience with Fran. She was absolutely wonderful! Because of Fran, we look forward to recommending Chamberlain Property Management to everyone.
Very Satisfied!. I chose Chamberlain because of the great article in the Carlsbad magazine. Your office does a great job and I know it’s busy. Keep up the great work. Happy to be your tenant!
Great customer service!. You've got great customer service. I received my statement today with a picture. What a pleasant surprise! I can't begin to tell you how nice it is to see a current picture of the house you know and love. I like the way you do business!
Best Property Management Experience!. Everything about our renting process went very smoothly. Mari always returns calls promptly and is very easy to work with. Ashley was awesome in the "walk through"! Took care of all issues. We love our new home!
We wanted to share the delightful experience we had whilst looking at a property on Jasmine
Court last week. We were met and shown around the property by Fran, who was the most
personable and informative agent we'd met. Although the house wasn't exactly something that would meet our needs as a family, we mulled long and hard over the possibility of making it work simply because of the interaction with Fran who is obviously a seasoned professional who knows how to show and sell homes. We did find a rental in Heron Bay that works for us but if we need to rent elsewhere next year we hope Fran is still around to show us properties. It was a nice experience and reflected well on Chamberlain.
Chamberlin Property Management - RENTER BEWARE!.
Chamberlin Property Management - RENTER BEWARE!
Chamberlin Property Management has no problem spending your application fee money, pulling your AMAZING credit report and references, and then allowing several more applicants to waste their money and time applying just to see if they can manipulate an 18 month instead of 12 month lease out of you or someone else when they already have qualified applicants.
When questioning this unethical and manipulative maneuver: "Well we're not a first-come-first-served kind of a place..." and he will "at least give me a courtesy call to let me know that I didn't get it." EXACT words. What?! What was he telling me now - that I exposed him/the company so now I am at the bottom of the list? After all of my effort, communication, and cost in applying? He also told me, "Well, it's really a-typical that the first applicant to call in would have great credit such as yourself." What?! So I am now at a disadvantage because I was the first caller? This is a really twisted way to do business.
Forcing applicants to bid against each other like that is totally unethical when the first applicant had perfect credit/references. NO lease terms stated in advertisement, should have read, “18 month lease preferred”. Essentially they switch the rules on applicants AFTER applying and PAYING!
After reading other reviews on this property ‘management’ company, I can see this is just a taste of what else is to come. Gut says “NO!” on any property managed by this company!
Every other property management company I have ever dealt with works on first-come-first-served for QUALIFIED applicants; that is a BUSINESS STANDARD! What company wouldn't want to get the apartment rented as quickly as possible to a fantastic tenant who applied to a listing FIRST? This one apparently! They obviously look at 'renters' as second class citizens.
People need to KNOW where they are going to live, not wait around for some shmoe poor-management company to jerk them around because they have the 'power' to do so. So off-putting, a very, very poorly handled transaction. Do your online research – reviews are BAD. The good reviews look totally staged.
Please contact the Better Business Bureau if you have had a similar unethical experience.
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