Parkway Pet Clinic was recommended to
us by our regular vet when they couldn't see our cat on short notice.
The woman who greeted me at the front desk was friendly and helpful and the vet was really great as well. Knowledgeable, caring, friendly. She took time to talk with me and also didn't upsell a bunch of unnecessary tests. Generally, it was a fantastic experience.
I love this place! Dr. Henderson has
helped both of my cats and I can't express my gratitude enough. The front desk is wonderful and even while they are very busy, they have taken amazing care of my babies. I went in today with my cat who had an open wound and they
took great care and most importantly I trusted them completely. Thank you everyone at Parkway Pet Clinic, I am so glad.
Don't go there! Horrible experience....I don't think the vet even likes animals!
We had to rush our baby puppy to
Parkway Pet Clinic when she stopped breathing unexpectedly. They got our little Tabby’s heartbeat back momentarily, but they were ultimately unable to save her life. Despite this, in the ensuing few days and weeks, the staff bent over backwards to ease the devastating blow. I have to mention Dr. Tya Henderson and William Henderson, who were truly outstanding in both providing care and showing utmost kindness.
I would absolutely not hesitate to bring our dog here again.
I came in here for the first time and was very pleased. Little wait and the staff was really friendly and Dr. Henderson was incredibly helpful. Needless to say, I found my new vet in the city!
The tech team was fantastic and
extremely nurturing. Our dog was a bit anxious and each and every Parkway Pet Clinic employee from the front desk, to the OR was friendly and proficient.
Special thanks to Dr Tya Henderson, (and Paul the vet tech) and anyone else who worked on our dog. She has bounced back quickly and is ready to chase balls and go swimming once again. You guys are fabulous!
This vet was recommended to me because
my dog had another seizure and was very sick. I was told to come to this place because it's cheaper than other vets. That will probably be the last time I try to save money when it comes to my dog's health.
One of the girls at the front desk was really sweet and friendly...but when it was time for her to go home, the girl that replaced her was rude and incompetant. So much that she was even chatting on her cell phone while we were waiting to pay for the visit.
The vet that looked at my dog was Dr. Mayor who is very difficult to understand. I felt that we were being rushed during the visit. When trying to ask questions, i wasn't getting full answers. I was left very confused. Then came the recommendations and the bill. It was incredibly expensive. I tried to come up with a way to get the full amount but it was starting to get very difficult which in turn, made me really emotional and was very embarrassing. As I was trying to figure things out...the girl seemed really disheartened towards our situation. Not that i was looking for sympathy, but to tell us that we were denied for Care Credit in front of another customer was not the way to go about the situation. As we started walking out, the nurse that saw us in the exam room followed us out because they had almost forgotten to give us the dogs medicine!!
I'd have to say the nurse was the best part of the visit. Due to a limited amount of time we had to treat my dog, I had to make another appointment to have tests done and was finally able to make it work financially. When my boyfriend took my dog to drop her off, he called me and said that the tech who took the dog back was incredibly rough to the point where my dog struggled out of her collar AND leash. They came back and put a NYLON ROPE AROUND MY DOGS NECK to take her back. Instead of taking up the offer of my boyfriend walking her back calmly until they reached the x-ray room. I've been waiting for her blood test results for over 24 hours.
I just called to get the results and was told the doctor is not there??? I was told yesterday that they'd call me before 3pm today for the results!! (it's currently 3:42pm)
I HIGHLY RECOMMEND YOU GO SOMEWHER ELSE!
These people treat animals just as that. ANIMALS, not family members. It breaks my heart and i will NEVER take my dog there again. I'd rather pay the additional $50 instead of putting my dog and myself through that again.
I trust my pup with no one else. If I
move away I might have to drive or fly back just so my dog can keep these wonderful vets and their technicians.
Though the practice stays busy, they will always find a way to get you and your animal in, especially if there is something serious. I recently had to call because my dog was having stomach issues and wanted to know what would be best.
This place cares, and it shows.
These guys are great. They're always completely slammed, and yet I never feel like I'm getting hurried out the door. Our vet (Dr. Tya Henderson) is extremely attentive and seems really concerned about his patients. Best vet I've dealt with in a while.
I've been to 3 appointments here after recently adopting 2 kittens. This is a busy office, but they have been able to get me same day visits more than once, which I really appreciate! I saw a different doctor each time and have no complaints. The vets are personable and professional, and the staff are helpful.
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