Sears Auto Center

Doesn't Recommend

fishermanz

Joined 4 years ago

Bad experience. I went in to get an oil change, and they quoted one price over the phone, and then when I came in they said they had to charge more for the oil filter. And, that they always change oil filters during during oil changes. It seems a deceitful practice.

They also said I needed new tires, but since one wasn't so bad they could sell me three. They then offered three tires of a different brand than the one I had. Which is totally unprofessional and not recommended by any tire company, or auto dealer.

I don't know why I went back there, probably because it's close. But I find them incompetent, and would recommend people to take their cars and trucks elsewhere. There are good and bad mechanics out there, but there is no excuse for bad customer service and incompetent management from a name brand auto service center.

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Contributor

Joined 10 years ago

Editorial Review by Citysearch Editors. Value-minded company offers tires, DieHard batteries and auto accessories. Services include oil change, belt replacement, brake repair and more.

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g20tman

Joined 7 years ago

Cheaper alternative. I got my brakes and tires done here for both my cars. Just had a bad experience last time I went. If you go when they are busy you will be there for hours! 1.5 hour tire patch. They put the tire on backwards (whitewalls in when all the others are out) took it back the next day and they quoted me 2hours minimum! They state they are first come first served and apparently they mean it! They charge for a tire patch be fore-warned!