Ole Madrid -- CLOSED

03/27/08

Not impressed!

by jimangi at Citysearch

I agree with the other commentaries here. The service was some of the worst I have ever seen. The bartenders completely ignored my friend and I as soon as we walked up to the bar, even though they had both made eye contact with us right away. It was if they tried to find every possible task to complete in sight before they even acknowledged our presence. The woman acted like she was totally put out by us bothering her and she just wanted everyone to go away. We were in the bar for 2 hours because we had agreed to meet people there and I managed to flag her done twice the entire time I was there. There was no effort to try and serve on a first come, first serve basis, so I had to wait almost 30 minutes after I had finished my drink to get a new one. The place was simply not crowded enough at all for that kind of thing to happen. Not impressed!

• Pros: The interior setting is pretty nice actually
• Cons: The employees ruin the atmosphere

03/08/08

So so food with horrible service

by esotericlife at Citysearch

Drinks:

Sangria - Not very good. Not alot of fruit juice and the red wine used overpowered any other tastes.

Strawberry Margarita - Tasted alright but for a blended drink it was closer to "On the rocks" minus the ice.

Appetizers:

Chips and Salsa - Ice Cold "Pace style" salsa with cold stale chips. Not worth the money.

Caesar Salad - Romaine hearts, tomatoes, croutons, and Caesar dressing. Very good.

Calamari - deep fried calamari rings w/ cocktail and tartar sauce. Good.

Proscuitto covered Asparagus - Ice cold with the "ham" looking very old. Awful.

Main Course:

Filet Mignon - the filet came with garlic mash potatoes, asparagus spears, with this buttery sauce. Good.

New York Steak - the steak comes with garlic mash potatoes, asparagus spears, with a port-portabello demi glace. Very good.

Service:

It took 15 minutes to get drinks. She was at the bar the whole time talking to the bartender and others. The neglect of us was almost unbearable due to the fact that we asked for extra forks and didnt get them for about 15 minutes. The meals did not come out for a long time (almost 45 mins with the restaurant being a "ghost town").

She added 18% gratuity automatically on our check!!! On the menu it indicates that parties of 6 or more would incur that fee not a party of 3!!!!

Conclusion:

I do not recommend this place. You will spend more money than the meal and service is worth.

• Pros: good caesar salad, new york steak
• Cons: everything else

01/04/08

Bartendar was really rude!!!! This place is a joke.

by souffle1976 at Citysearch

I was treating a friend of mine to dinner and we sat at the bar at first where we were treated poorly. The young man behind the bar was not friendly and when our appetizers arrived he stopped the young lady in her tracks to place napkins down and I said to that - that was really nice of hime to do that and he said I don't care about you I care about my bar!!!!!!! Are you kidding me??? So I say in return without us there would be no bar. And then I was already done with this place but I decided to tough it out for my friends sake. So then there is a certain tuna dish I like and I was asking him if it's sushi grade or not and basically told me that all tuna is the same and good luck finding tuna that does contain the tendons. And then proceeded to ask me where on earth I've had tuna that did not contain fat and tendons and I told him of a fabulous restaurant in Las Vegas where the tune was so tender that it fell apart in my chop sticks. Anyway, finally my friend wanted to leave the bar area as well so we sat out side, waited forever for our meal and it was drowning in sauce and cheese, with no flavor. The sangria special is a joke (I think it's a pitcher for $10) and it's served out of the tap.....NASTY!!!!!!!!!!! I was visiting from up north and will always remember when I return to never step foot in this place. Oh and while were eating they were cleaning up around us. Don't you just love the smell of cleaning agents while you have dinner??

• Pros: ??????
• Cons: where should I begin??