02/18/09

mission valley service - Overcharged

by jules7777777

I was overcharged and i do not appreciate to be deceived. On Monday I walked in and specifically asked the girl in front how much would it be for an exact refill on MY nails. she said $28... ok sounds good, not bad i sat with Lance (i beleive that's her name) nice girl i was even contemplating doing a full waxing the next day and to schedule a facial.

when i was ready to pay eventhough i was not too happy with the nails (they were too short, not to straight and thick) but ok they will grow... then she tells me is $34.I asked why if the girl said $28 and then she tells me about the gel... #1 I ASKED specifically for MY nails gel or no gel should have been covered on the price she first told me. #2 if it was extra she NEVER asked me if I wanted or even told me that it was Extra.. it is NOT about the money it is about the SERVICE... needless to say I'm posting this information on websites. Yes I'm very upset and I usually don't complain but this time I had it with hidden extra charges and employees not carring about customer service.

• Pros: walk in inmediatelly helped
• Cons: Overcharged

06/08/08

Great experience!

by veganna

I came on a Sunday without an appointment and was able to get my nails done with no wait. The technician was friendly and did an excellent job. The best part was that the salon was immaculately clean and appeared to be very sanitary. I will definitely go back and would feel very comfortable recommending Amerinail.