“Poor selling practices and poor service”
Un-professional. I find it interesting when a service writer tells you how tell fill out a review, of their serivce. Well that seems a common practice at this dealership. So, regraudless of the service they want you to fill out the review grading them with high marks even if their service wasn't good. Todd Rrogers is one such service writer. Because I didn't fill out the review according to what he wanted I get to hear his whining on my next contact, to get a glich in the clock fixed. How un-professional can this be him telling me that because I was honest, in my review, I cost him and the dealership a loss of money. So, when they damage your car and don't tell you about it or when they keep ordering the wrong parts and delay getting your car back and say they called to inform that is ready and they dont , does that get highest marks? I would suggest given a choice maybe anyone looking the get service on their cars might want to check other srevice centers.
provided first-class customer service and went the extra mil.
my experience at north county cadillac was top notch! lisa and sheila were not only knowledgeable, professional and quick to address any questions i
had, they were also very nice and fun to talk to. they provided first-class customer service and went the extra mile to ensure that i
remembered buying my car for all the right reasons. i would recommend nccgmcb, and especially lisa and sheila, to friends, family and anyone
looking for a high quality car buying experience. thanks again!
Oh, my new Jeep runs great, and my kids love it- just waitin. Oh, my new Jeep runs great, and my kids love it- just waiting for summer to hit!
Good selection of cars. Friendly staff.. Good selection of cars. Friendly staff.
my last transaction was perfect.. I had a recent incident where I did not get the parts I needed from GMC North County, but my last transaction was perfect. Darin aided me in getting the parts I needed in a timely manner.
We LOVE it and couldn't have been happier purchasing it anyw. Thank you for helping us purchase our new 2011 GMC Acadia! We LOVE it and couldn't have been happier purchasing it anywhere else! We will definitely purchase our next vehicle through Lisa at North County GMC in ESCONDIDO!
I would like to commend Brian Clegg (Service Advisor). I would like to commend Brian Clegg (Service Advisor) and his service team at North County GMC.
were so very helpful when we bought and can't wait to see yo. Well, we are over a year with our SRX and lovin it. Just got back from a trip to Grand Canyon and Las Vegas. You two (Lisa and Sheila) were so very helpful when we bought and can't wait to see you both again
I did want to say I was really pleased with you. I did want to say I was really pleased with you(Sheila) and Lisa and wish you the best of luck in selling cars. If I want to buy an extended warranty, what would be the most cost effective way to do that? Regards
very nice, professional and respond back to you quikly. Lisa and Sheila in the internet sales dept. were awesome!! they were very nice, professional and respond back to you quikly on any questions or concerns you may have on a vehicle. they made our experiance buying a car via the web a great 1...we would recommend them to any of our friends and we will!! thanks Lisa & Sheila
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