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- Neighborhoods:
- Vineyard
- Categories:
- New Car Dealers, Automotive Repair
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Jack Powell Dodge
Tips for Jack Powell Dodge
June 07, 2011
Great price, fast service!!. My SUV needed new shocks and after pricing out the parts and labor at some of my trusted repair shops, I tried Jack Powell's; with the discount coupon, my total repair was quite a bit lower than the other quotes and best of all, I dropped it off on a Friday night and it was done and ready for pickup Saturday afternoon! Matthew (my service writer) was like a magician making it all happen so magically fast, with none of that runaround upselling you get sometimes at big dealerships. He really knows his stuff and was very up-front with me about which parts to order, how much it should all cost, etc. And my shocks are awesome, I can't wait to test them out off-pavement.
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May 27, 2011
No Hassels!!!!. Great Customer Service I had an issue with Bob Baker Jeep/Dodge in Carlsbad, it seems that the Service Manager did not want to accept our Service Contract that we purchased for Oil Changes. We are a military family that have a lot of "dodge" friends and have always bragged about Bob Baker. However, we no longer refer them to our friends, we tell them to go to Jack Powell instead. I called them and asked if they would accept the contract and not only did she say YES...anytime, but she was upset at the fact that Bob Baker did not want my business. Yes, Escondido is a trip for us but it is worth the time for No Hassels!!!! Thank you Jack Powell
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Heart
April 21, 2011
Very good customer service. I don't know about taking my car in for service but I do know that when I called this morning the person in the Parts Department was nothing less than friendly and efficient in looking up my part and ordering it. Very good customer service as far as I can tell.
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Heart
April 18, 2011
Magically fast. My SUV needed new shocks and after pricing out the parts and labor at some of my trusted repair shops, I tried Jack Powell's; with the discount coupon, my total repair was quite a bit lower than the other quotes and best of all, I dropped it off on a Friday night and it was done and ready for pickup Saturday afternoon! Matthew (my service writer) was like a magician making it all happen so magically fast, with none of that runaround upselling you get sometimes at big dealerships. He really knows his stuff and was very up-front with me about which parts to order, how much it should all cost, etc. And my shocks are awesome, I can't wait to test them out off-pavement.
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Heart
April 15, 2011
#1 in the County!. Purchasing the Dodge Journey was a very positive experience (and enjoyable). Ed Binder and Jason Shifflet were extremely courteous, helpful and very informed about the product. Jack Powell is definitely #1 in the County!
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Heart
April 15, 2011
Always willing to help. I will recommend to my friends to see Liz. She is very nice, and she listen and inform you what need to be done to your vehicle on your next service.keep up the great work Liz. And Noah in cashier department is always cheerful and always willing to help you.
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Heart
April 14, 2011
Fixed right the first time. Gary Block is the best service manager. My cars are always done on time and fixed right the first time.
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April 14, 2011
It's just awesome. The car sold itself really, but the sales guy, Niel I believe, knew to let the car do the talking. The paperwork guy was nice too and he helped me find a lower interest rate than USAA - which we thought was really good. we talked about how treating people well has rewarded the car lots still hanging around - so props to Jack Powell for that. I did not negotiate the price down at all, which is my main regret. I got carried away by the 6.1 Hemi, figuratively and literally! It's just awesome. Thanks!
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Heart
April 11, 2011
It's always been a pleasure. It's always been a pleasure to work with Chris when I bring my car in for service. He is always helpful, courteous and answers all questions to my satisfaction.
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Heart
April 11, 2011
Great service!. I went to another dealer and they do not have service hours on Saturday I purchased a part from them which they had only one in stock. I purchased the same part at Jack Powell and it was half of the price that I paid from the other dealer.
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Jack Powell Dodge
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