La Mesa >Automotive Sales & Services > Carl Burgers Chrysler Jeep World
8333 Hercules St, La Mesa, CA | Directions 9194232.773300 -117.017212
Monday - Friday8:30 AM - 9:00 PMSaturday8:30 AM - 9:00 PMSunday9:30 AM 8:00 PM
Monday - Friday7:00 AM - 6:00 PMSaturday8:00 AM - 4:00 PMSundayCLOSED
Neighborhoods: La Mesa
Purchased a 2013 Dodge Dart GT. It was probably one of the easiest and better experiences I have had at a dealership. I mean, I always hate the negotiating part, but they worked with me and never acted as if I were crazy in my expectations. They also treated me as a valued customer that they were glad to have. Steve was great. Glad I purchased my car from here.
Worst, experience, ever, buying a used car.
I would Never. Buy a car from this company again. EVER.
Complete: FAIL in ALL regards.
Even if it was the lowest priced car anywhere.
I could write a book, about what they did wrong.
I'm not going to get into the details, because, as I mentioned-it would take a book!
I thought long and hard, about this review, because I don't believe, I've ever given a one star rating to anyone, EVER.
But. If there is a company that deserves a 1 star rating-You've just found it.
As a whole- over the last 5 days whilst I've been dealing with these people, it's been quite the nightmare.
My advise? Do not buy a car from this company. EVER.
Well, unless, you enjoy being jerked around by EVERYONE, including their stupid telephone system (which keeps telling you, that you are being monitored for quality assurance over and over again. Then disconnecting you over and over again. Hello?) That should give you a heads up.
Honestly. The absolutely, WORST car buying experience of my entire life!
I'm 59 years old, and I've bought a LOT of cars!
Yup, upon re-review. I would NEVER buy a car from this group, EVER again. Additionally, I would never send anyone to this dealership as a referral. EVER.
Lucky, for them, I don't have the time to write a book, right now. IMO
Never again! – Took my car in again for an oil change, as I had done 3 months prior, and some minor work, the place is convenient and shuttle service prompt. I had started to have suspicions about some of the work and some of their recommendations.
I never expected them to call and tell me the threads on the oil pan were stripped and a new oil pan would cost $800. I reminded them their shop was the one who had done the previous oil change. The explanation was that as the oil pan heats and expands, then cools and contracts it wears on the bolt and threads.
If Chrysler engineers have not taken the expansion and contraction into account when designing the car, I would stay away from Chryslers. If they have taken it into account, then I'd stay away from Carl Burger.
Heck, just stay away from Chrysler AND Carl Burger!
Great – Thanks for the prompt shuttle and nice employees.
Impressive – Completed work and called me before promised. A first in my dealings with any dealership.
Great experience – Well satisfied with all the people.
Great Customer Service – David was polite, well versed, and when I haggled with him, he gave me a great break. Thanks David.
Trustworthy – Chuck had excellent customer service and he was very accommodating. He is also trustworthy, which I think is very important in a repair shop.
Certainly Recommend – Excellent service. Will certainly recommend your service to other Chrysler product owners.
The best! – I believe Carl Burger Dodge has one of the best service departments in the country, if not the best.
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