Carl Burgers Chrysler Jeep World

Doesn't Recommend

mittochiquito

Joined 2 years ago

Never again!. Took my car in again for an oil change, as I had done 3 months prior, and some minor work, the place is convenient and shuttle service prompt. I had started to have suspicions about some of the work and some of their recommendations.

I never expected them to call and tell me the threads on the oil pan were stripped and a new oil pan would cost $800. I reminded them their shop was the one who had done the previous oil change. The explanation was that as the oil pan heats and expands, then cools and contracts it wears on the bolt and threads.

If Chrysler engineers have not taken the expansion and contraction into account when designing the car, I would stay away from Chryslers. If they have taken it into account, then I'd stay away from Carl Burger.

Heck, just stay away from Chrysler AND Carl Burger!

Recommends

MarielleHusser

Joined 3 years ago

Great. Thanks for the prompt shuttle and nice employees.

Recommends

trinidadguest

Joined 3 years ago

Impressive. Completed work and called me before promised. A first in my dealings with any dealership.

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COguest2010

Joined 3 years ago

Great experience. Well satisfied with all the people.

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lesleejurisch

Joined 3 years ago

Great Customer Service. David was polite, well versed, and when I haggled with him, he gave me a great break. Thanks David.

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janeans

Joined 3 years ago

Trustworthy. Chuck had excellent customer service and he was very accommodating. He is also trustworthy, which I think is very important in a repair shop.

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donitawysock

Joined 3 years ago

Certainly Recommend. Excellent service. Will certainly recommend your service to other Chrysler product owners.

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mandevillea

Joined 3 years ago

The best!. I believe Carl Burger Dodge has one of the best service departments in the country, if not the best.

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MilaL

Joined 3 years ago

Good Job!. Sean Gray did a good job helping me get my car serviced and repaired.

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dignavampa

Joined 3 years ago

Helpful & Courteous. Mandie in service was very helpful and courteous. I will make it a point to deal with Mandie each time I come in for service.