Response to first review.
When parents come to this office, they sign a form acknowledging that they MAY be subject to a cancellation fee if a 24-hour notice is not given. This is the case in most medical and dental offices and even day spas! They are always accommodating when a sick child is involved.
Don't cancel an appt!.
My son has a medical condition that can change his state of health at any time. I had to cancel an appt for dental work and got threatened with a cancellation fee, even though it was 24hrs notice. I stressed his condition would not always allow 24hr notice. Representative was short and rude on the phone.