07/01/09

HORRIBLE EXPERIENCE

by MarshaStarr1

What a nightmare!...I contracted with this company for chairs, arch and table for a wedding on the beach. THEY NEVER SHOWED UP. I even paid and extra $100 for set up and same-day pick up.

When I called after the wedding, they could not be bothered. I have called to speak to the owner 4 more times, and each call is being ignored.It was bad enough that the wedding situation was horrible, but even worse is their lack of integrity and professionalism, exemplified by an unwillingness to address the problem they caused and the issuance of a refund. I now have to pursue this legally to get the money back, though nothing can compensate for the lack of delivery at the ceremony. What a catastrophe.

Picture if you can, a wedding cake that had to be set on the sand, guests who had to stand, some of whom were elderly and infirm, and the gifts dropped on the sand.

I don;t want anyone else to have the experience I have had, the unreliability and an unwillingness to refund the money for a service they didn;t perform....

• Pros: I wish I could give ZERO stars
• Cons: Didn't show and wouldnt refund the money