“it was HORRIBLE service and I guarantee you that I am going to make their business go DOWN for what they pulled that day!”
Worst Place to Rent From !!. I decided to rent tables, chairs and linens from this place for my daughters first birthday party, everything was fine until I had to cancel the birthday party due to weather conditions. I had paid 200.00 cash for everyhitng on Wed. and on Friday I called to cancel the order. I was told by the shop owner that there is a NO Refund or exchange policy, I then proceeded to tell the shop owner that I was canceling due to weather conditions which were completely out of my control. She then began to yell at me and tell me "Why was I doing this to her "and that my money had already been spent on bills. I told her regardless of her signs stating no refund or no exchange a service requested was never provided due to cancelation which again was due to weather conditions and I am entitled to a full refund. She continued to scream at me as if I was a five year old child and then she said something that actually made sense, she said "Sue Me " so I did. After court cost and time spent dealing with this matter the judge ordered in my favor and I was awarded my full refund.. Finally !! Never rent from this place !!!
DO NOT RENT FROM THIS COMPANY!!!. I had a party at 5:30. I ordered 6 round tables, table cloths and 50 chairs. I said I would be there to pick up between 12-4. I show up at 2:30 to be COMPLETELY ignored. While the worker ate chips and talked to another worker. Then come to find out since I was not there AT 12:00 they gave away ALL the tables AND chairs. 3 hours before my party with NOTHING. and they did NOTHING about it. As I pulled up a woman had round tables in the back of a truck. She asked if I was there for pick up, I said yes, for round tables and she drove away. The workers then said she took the tables. So she saw me show up for the same tables in the back of her truck and then LEFT with them!! then the workers proceeded to tell us that we could have their two emergency tables [one HUGE round table and one small table] and their emergency chairs [3 or 4 white folding chairs covered in mud and grass] what a JOKE!! and after all of that they argued with my mom telling her she didn't order any chairs. after she repeatedly told them that when she called she was told there were plenty of chairs available. after this they go inside and completely leave us hanging. with absolutely nothing. no information, NOTHING. the best part was when we said we were there for pick up they looked at eachother and laughed. and the entire time we were there they talked in spanish and then laughed. SO unprofessional and disgusting. we had to get tables, tablecloths and chairs for a party of 50 in less than 3 hours. it was HORRIBLE service and I guarantee you that I am going to make their business go DOWN for what they pulled that day!! UNACCEPTABLE!!! do NOT rent from them.......they are a joke!!!!
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