9909 Hibert St Ste E, San Diego, CA | Directions 9213132.913837 -117.111927
Mon 8:00-16:30, Tue 8:00-16:30, Wed 8:00-16:30, Thu 8:00-16:30, Fri 8:00-16:30, Sat closed, Sun closed
Neighborhoods: Northeastern, Scripps Ranch, Northeastern San Diego
I started to use Black Mountain Plumbing when I moved to San Diego 1.5 years ago and have been very happy with the quality and professionalism of their service. On a whim, I gave another company a try and I now I know for sure that Black Mountain Plumbing is THE BEST. The other company told me that I had high water pressure and needed to replace the regulator. I called Black Mountain to have this claim checked because they had been to the house several times and never told me that I had a problem. Travis came out and was friendly and professional from the start. He also called ahead of time to tell me when he was coming and was well within the window of time that I was quoted when I made the appointment. He used a top-of-the-line pressure meter to show me that the static and running pressure where well within the normal limits. He took the time to talk it through with me even though it meant that I wasn't going to pay him anything for the visit. I also asked him to give me an estimate to move our sprinkler system behind the pressure regulator. He gave me a very fair price on this move and we will end up using Black Mountain to make this change when it is really time to replace the regulator. Travis stayed and talked to me for thirty minutes. I got top quality plumbing advice for free. I will never call another company again! I know for sure now! With Black Mountain Plumbing you get the best, most professional service at the best price and also true value of hiring a company that wants to work with you not work you over.
Black Mountain Plumbing has been our plumbing company for years. This time we had a leak in the copper pipe from the street. It was a very difficult job but Larry and Richard completed it in a timely manner with a welcome sense of humor. AND half of it was covered by insurance.
I have used Black Mountain Plumbing a number of times before so I called them to have a faucet installed. Their prices are reasonable, they do not try to up sell, and the work is outstanding. All of the people I have had contact with explained what they were going to do and gave me options if available. They are on time, call before arriving, and are pleasant. I had used other companies before and was always left with a bad feeling for them, but that is not the case with Black Mountain Plumbing. Now, anytime I have a plumbing need, I call them.
Our water heater needed to be replaced. I called in the morning and talked with the representative about different options, pricing, etc. They were very helpful with information and up-front about costs. After deciding on the type and model they quickly set me up with an appointment for the morning. They called when they were on their way. Travis was professional and got the work done quickly. He made sure I knew how to light the pilot light should it go out later and how to adjust the temperature of the water if needed. I have used Black Mountain in the past for jobs big and small and they have always been prompt, professional and honest. I wouldn't hesitate to use them again or refer them to a friend.
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