“He always explains any health problems & recommended procedures in detail with several options for care along with all the cost estimates.”
“His hospital is a great environment and his staff are some of the friendliest people i have met.”
“If he really just wanted to make money- he would not sell preventatives because he could make more money saving your sick animal.”
“believed she lived that long was because of his great vet care.”
This is a great place with a great staff. We have a Mastiff puppy and brought him in. Everyone was so helpful, kind, and easy to work with. All of our questions were answered and we really felt taken care of. We know they were great with our dog because he was excited to see the vet. techs when we brought him back in. Thanks a bunch!
Dr. Dhillon and his excellent staff are just wonderful. They stayed very late tonight to perform procedures on my beloved Trisha. Talk about thorough, knowledgeable and compassionate! I cannot recommend Dr. Dhillon highly enough! He has taken care of my foster dogs and my other pooches. He restored their health, and for that I am beyond grateful.
Highly Recommend!!! Dr. Dhillon is a truely great man. He has gone out of his way to treat my 15yr old cat Ninny even though I have little to no money. Making himself available to me morning till night, 7 days a week. Not to mention the awesome deal of $19.95 for the first exam, which you can't find anywhere. I feel so lucky to have found him and his helpful staff, thought I would share.
When we decided to get our first pup, I
did quite a bit of research on which vet to take our pup. It seemed every single vet clinic nearby had some sort of flaw that pet owners complained about. I decided to call 5 different vets to price match and to see what type of info I'll get. Blk Mtn Rd Per Clinic not only had an affordable puppy package but Dr Dhillon also has an emergency line he personally answers any day from 6am to 10pm.
It was comforting when we first brought in our pup that they knew right away the type of breed he was. The staff were nice and helpful and no one tried to upsell us on anything we did not need. Our second visit was just over the past weekend. Our pup had gotten a mild concussion from playing and Dr Dhillon answered his phone at 9pm on a Friday. He was able to walk us through some tests to see how bad the concussion was in case we needed to take our pup to the ER. Luckily it was only mild so we were able to wait until morning to take him to the clinic which saved us quite a bit of money. We also bought some meds for our pup that were decently priced and again I was glad they did not try to upsell us. We did end up getting the more expensive meds by our own choice.
Pretty sure these great reviews are
fabricated. See the reviews on Yelp before you make the expensive decision to go. I probably should have looked at some of Dr. Dhillon's reviews before going. My lab has had ear infections for five years. I made an appointment for an ear infection and told the staff when I arrived that it was an ear infection. The staff did a test for ring worm. It was negative. Dr. Dhillon then seemed convinced that it was ear mites and pressured me into a $40.00 test for mites. It was also negative. He then seemed concerned that it was a foxtail...to which I called BS! My dog would have been in horrific pain if it were a foxtail. If he was suggesting this happy, healthy puppy had a foxtail piercing her inner eardrum and miraculously showed no signs of pain or discomfort, he was either a horrible veterinarian or a sheister. I said, enough with the needless tests...just give me the freakin' ear infection medication.
So at the end of the day, I walked out of the clinic with the same ear infection medication that she has been prescribed for five years...only the total cost was four times as much as it regularly is. Don't be fooled by the $19.95 first time consultation...it only means he is going to charge you an extra $20 bucks on top of everything else. I won't be coming back. :(
Great personalized care. I would like to thank you for all of the great personalized care which you provided for my dog Caesar. For nearly 14 years Caesar benefitted from your medical expertise, great care and devotion to his health. We now have a new puppy, Attila, which without hesitation I entrust his healthcare to you and your staff. Dr. Dhillon has always had an excellent bedside manner and demonstrates care and compassion with professionalism. He readily provides an explanation of the medical options for your pet. His staff is extremely caring, knowledgeable and has a devotion to the animals which come to the office. I strongly recommend this pet clinic to anyone who is looking for excellent pet care. Thanks again for your care of our pets both past and present.
Recommended to any pet owner. Dr. Dhillon has been taking great care of my animals for years now. Starting with my cat Damiaan and now with our two dogs London and Bandito. He always knows exactly what’s wrong and always prescribes the best care. Our puppies always get better immediately and we thank and appreciate him for that! I would recommend him to any pet owner!
Above and beyond customer service. Remarkable - The hidden jewel in So. Cal. pet care. We recently encounters a medical problem with our dog Peaches. The unexpected cost associated with her medical condition caused a great deal of anxiety and Dr Dhillon (and staff) picked up on my emotions and took every possible step to ease the burden. They offered multiple solutions and went above and beyond to ensure that Peaches got the much needed medical treatment. Dr. Dhillon we as far as to follow me to the parking lot to express his concern for Peaches and took extra time to make sure that I understood all financial options. In the end, we were able to proceed with the surgery and received treatment which far exceeded the money spent. Dr. Dhillon requested that we contact him multiple times, late into the evening, to give him updates on Peaches' recovery and offered comforting reassurance as to how she would progress thru her next few days of recovery. Additionally, he asked that we contact him, first thing, the following morning. When he sensed that my wife was reluctant to force feed medications, he suggested that she bring Peaches in where he again went above and beyond. Noticing that my wife was emotional, the requested that she leave Peaches with them for 1.5 hours and they made sure that she received the floods, food and medicine she needed. Less than 36 hours after her surgery, around 8:45pm, I received a 3rd follow up call from Dr. Dhillon personally. I was happy to report that she has progressed much faster than I expected; but right on the timeline he projected. She is at 70% of her normal self and I have EVERY confidence that she will be at the 90% Dr. Dhillon expects when we wake up tomorrow. I can honestly say; I have never seen anyone so passionate about their patience or customers. To know that Dr. Dhillon often works 7 days a week (after 25 years in his profession) and accepts calls from 7:00am thru 10:00pm is nothing short of a passionate Dr. who is a Godsend to any pet owner within driving distance of Black Mountain Road Pet Clinic. Above and beyond any customer service that we have ever experienced. The facility was very clean & organized, the staff were very accomidating, polite and compassionate. From the minute we walked in, for an unexpected surgery on our dog, until she was 100% recoverd; they continued following up and educating us every step of the way. It was clear that our pet's health was their number 1 concern....
Thank you Dr. Dhillon. We are so happy with Dr. Dhillon and Black Mountain Road Pet Clinic! I have never had a vet take such an interest in a pet before. Dr. Dhillon calls regularly to check on our puppy when he is being treated for something. He really cares about our dog and we appreciate it so much. He is very accessible. He always gives options for payment and treatment and we never feel that we are being taken advantage of. The entire staff is caring, friendly and warm. Thank you Dr. Dhillon and Black Mountain Rd Pet Clinic!
Worst animal doctor ever!.
I brought 3 year old cat with respiratory problem, no other symptoms. He promised to get x-rays and see what?s going on. 10 minutes later he came out and said that my cat doesn?t allow him to give a shot to calm him down. He said I can use a mask but because of respiratory problem it?s very dangerous and might be lethal. I was insisting on helping him to hold my cat down if his other 2 nurses/assistants cannot perform same thing. Doctor replied that even if I help him my cat still can bite him (my cat doesn?t have claws so he can?t scratch, as well as it has all shuts). I was furious. Veterinarian is afraid of the cat bite. What does he thinks when animals are agitated they are fuzzy and its doctor?s obligation to find a ways to perform such an easy tusk as administrates sedative through shot? This doctor - Dr.Dhillon ? told us to go to emergency room because they are professionals. I asked him if they are professionals and they can administrate a shot who the heck is he? He said I can say anything but he can not help our cat. I will report him to State board and will force investigation with possible suspension of his licence for refusing our pet a first medical response. Don?t go to this doctor if you really care about your animal. He advertise that He offers and performs ? ?Black Mt Rd. Pet clinic is a full serviced Veterinary Hospital with state of the art hospital facilities. The comprehensive services we offer include, pet health exams, dentals, low cost vaccinations, travel, microchipping, diagnostics, radiology, dermatology, surgery, house calls and emergency after-hour service.?
What radiology, surgery, or emergency Dhillon is talking about if he cannot even perform a sedative shot?
Update: We went to Sorento Valley Hospital, they gave our cat sedative through shot without any problem.
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