Poway >Automotive Sales & Services > Poway Precision Automotive
Best In Poway!. Just had my car serviced by the guys at Precision Automotive. What a great crew. The service was fantastic, they made me feel right at home. I felt as though I could trust them from the get go. The work was done efficiently, and the car is running better than ever! Thanks Dirk, Jay and the crew!!
Completely Unethical. Not to be trusted. They replaced the wrong part and it didn't fix the problem, so they tried to tell me that it was a "process of elimination" - at my expense. I took it to the dealer and they knew what the problem was in 2 minutes, just by the symptoms. If I went to the dealer first it would have saved me $400 and a part I didn't need to replace.
Yes!!! Not Bad At All......... A little Secret....Call them when it's slow and you cannot beat the price. I promise....I called them when they were slow and called with a price on some services...they price matched very low prices for services...you check it out..that's all I will say. Thank you, Dirk & Jay for your help. Keep up the good work...BYE !! :-)
To Precision Tune management:
How about my wife taking our Toyota Sienna to your shop on August 16, 2011?referred by Costco--to fix a broken lug nut on the rear left wheel? My wife drove the van there safely without any problem. After the job was done, my wife drove home (with the kids) and she experienced a lot of problems including the rear left wheel making loud noise while driving, and the van hardly moving at times. I had to go home (from work) early to test it. While driving, the rear left wheel making loud noise. Sometimes, I stopped at Stop signs and can hardly move forward and it made very loud noise; I had to change to R (reverse) in order to move forward. It was very unethical that you guys put a lot of risk on my wife and kids. I had to drive it to Toyota Poway to get it fixed.
Go Elsewhere. They claim they are experts, and that they don't replace parts that don't need to be, but their negligence cost me close to a thousand dollars more than it would have if they knew what they were doing.
Defintely the Dealership Alternative !!. I called from one of the local Dealerships to get a price on the repairs & preventative maintenance services I needed on my vehicle............they gave me up-front costs to the repairs I needed. They were less expensive over-all and I liked the way the Management told me the way it was with the status of my vehicle (Life left/Condition). I would much rather be told straight out about my car than to be told what I wanted to hear. I noticed they have efficient Technicians. The over-all vibe of this Repair Shop was a breath of fresh air. I have been to many and this is one of the best over-all. Check for yourself.....
BEWARE. Came in for some routine work and was told I needed a major repair.A couple things they said didnt add up.I didnt tell them I worked for a large oil change chain for a time and know a few things.I took it somewhere else, just blocks away,and it was a $60 fix.What they attempted is worse than a street mugging in my book.If you find yourself there and your told you need major repair get second opinion.Better yet,why even go there.Since then Ive had some friends who are long time poway residents say" everybody knows their crooks"At a time of war and economic hardship for our country I dont know how they can do this.
If you could give us a call at the center and let us know who you are, we could research and address the situation. Please realize that recommendations to vehicles address things that we find during the inspection process. These are not always necessary repair items, and sometimes can be expensive. We would reiterate our policy of honesty and integrity, and remind our customers that we would not be doing our job if we did not inspect vehicles thoroughly. Of the few people that get bent out of shape because of the cost of recommendations, many have thanked us for finding problems before they turn into even more costly repairs. Thanks to all of our loyal customers and God Bless.
WE NEVER RECOMMEND OR SELL ANY WORK THAT ISN'T NEEDED, FOR REPAIR OR PREVENTATIVE MAINTENANCE. I DO NOT KNOW WHAT RICKED CAME IN FOR, BUT IF THERE WASN'T SOMETHING WRONG WHY WAS HE HERE??? OUR WORK IS HONEST, QUALITY WORK AT FAIR PRICES, AND WE STAND BEHIND OUR WORK AS WELL OR BETTER THAN ANYONE IN POWAY.
AS FOR BIGJERRY, WE DON'T EVEN SELL TIRES, SO THIS ENTIRE REVIEW IS RIDICULOUS. WE HAVE THE BEST ALIGNMENT SHOP IN POWAY HANDS DOWN.
BEWARE OF FALSE REVIEWS FROM PEOPLE WHO DON'T HEAR WHAT THEY WOULD LIKE TO HEAR ABOUT CARS WITH SOME DAMAGE OR HISTORY OF NEGLECT. WE ARE HERE TO SERVE YOU THE CUSTOMER, AND WE PRIDE OURSELVES ON OUR HONESTY AND INTEGRITY.
Great place to get fixed. These are conscientious guys who do their best to give honest assessments and estimates. I was tired of other shops without my interests at heart and these guys repaired a number of errors made elsewhere. I've been a customer for 5 years, and my wife and daughters independently take their cars there too. Our oldest car had unanticipated (under-estimated) work and other things that went bad afterwards; but I think that is to be expected. This is the best auto repair/maintenance shop that I've found in the region.
Do not trust their estimate of work needed. Get a second opinion. We were given an estimate of several thousand dollars. A second estimate at another shop determined we did not need any work done whatsoever.
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