North County Ford

01/26/12

Thank you North County Ford!

by AgnesS at Citysearch

I took my Taurus to North County Ford for an engine noise after trying another dealership. They were able to fix the problem for less money and the customer service was great. I recommend them and appreciate the great way I was treated.

11/21/11

Never had an issue

by raabscuttle at Citysearch

North County Ford's service department has always treated me and my Mustang right. Their approach has always been very professional and they have always been very straight shooters. Their work is top notch and I can't say enough about their service professionals (yes Rich, I am talking about you!). They find ways to work WITH you!

I use them because they are closest to my work (free courtesy shuttle drop off and pick up), but even if they weren't, I'd go out of my way to use them.

If you want top notch service from a team that knows your Ford the best - I'd highly recommend North County Ford.

12/29/10

Go someplace else!

by furies4 at Citysearch

What an incompetent, disorganized service department. My "service" manager couldn't get my name right after 5 attempts, then when I scheduled an appointment for the next day, the service department was completely disorganized. My "service" manager was too busy to check my car in, I had to go find someone. When I asked why it was so disorganized the service person said they had more cars show up for service than normal. Of course I asked, "then why are you scheduling appointments when you obviously can't handle the load?" No apologies from anyone, no one in charge, I get the opposite treatment when I go to the Toyota dealership. No wonder American car manufacturers can't compete with the Japanese, no only are their cars made better, but their service is better.

11/21/10

2009 Ford Flex Purchase

by JuliePearcy at Citysearch

I puchased a 2009 Flex at North County Ford and had a good experience even though we turned in our lease early. They worked with the lease company and gave us a great deal. I purchased wheels and a spoiler also. My salesperson always says hi when I return for service. They even have a cafe on site. Nice!

11/21/10

Wonderful Experience

by CyndiS at Citysearch

I have purchased 3 vehicles from North County Ford and they have been nothing but professional and helpful it was like dealing with a good friend. They made the whole experience fast and easy the financing options they had were exactly what I needed one lease one 0% purchase. In fact I will be bringing my Fusion in for it's 1st oil change next week there service department is so helpful and friendly. Thank you.