Vista >Auto Rentals > Rvrent.net
1903 W Vista Way Ste B, Vista, CA | Directions 9208333.187779 -117.281269
The staff was incredible, the two employees who helped me were awesome! Very helpful to me, as i was a new-timer at the motorhome renting. :)
I had an awesome time!! Thank you guys so much, we will definitely be using RV Rent again. I have already been raving about you to my friends and family so hopefully we can all go on a trip together!
I would also give zero stars if possible.
My dad consigned his motorhome out here. He constantly complained that he received his payments several weeks late. When he called to ask, Mike Cobb (owner) just said that he would eventually get paid and that he should be happy with that. He was also frustrated that every time the motorhome got rented out, something would break that he would have to pay for, leaving very little in the payments sent to him.
Then my dad died. I called Mike Cobb (owner) to tell him. My intention was to let him know that there was no money to make any repairs and I didn't want RVRent to get stuck having to pay for things my dad previously would have. I also told him that there is nothing in my dad's estate and that we could not afford to make motorhome payments, so it would be going back to the bank. First thing Mike says - "There is a 6 month cancellation policy, so you either have to leave it with us or pay me the money I would have made renting it out during that time". I explained that I have no personal obligation to do this and that I would just leave it up to the bank to repo the motorhome. So he threatened to sue me personally! I was calling out of courtesy following my dad's death and he threatens to sue me.
Then the bank says it will take a few months to process the paperwork and said they didn't care if it was rented out in the meantime. So I presented this to Mike and offered to keep renting the motorhome out to minimize the financial loss he would face. I discussed my dad's concerns about not getting paid on time. I told him that I was leaving the motorhome with him so he could make some money and that all I expected in return was to receive checks on time.
But I have yet to receive a check! They are supposed to be mailed out on the 10th. On the 15th I emailed asking if the check was mailed on the 10th. His response - "Sorta hard to mail it on Sunday". So I called to ask. He said "You will get paid, if its a few weeks after the 10th it isn't a big deal, you will still get your money".
So, if you are looking to consign your RV with these guys, read my story. You will not get paid on time. Your motorhome will require more repair work than you ever had to put into it before. Your checks will be very small.
If you are looking to rent, read my story. If they treat the people who leave their RV's with them this way, how do you think they will treat you?
This company is nothing more than a scam for RV owners placing their RVs on consignment. The agreement is that you get half of the rental price. But guess what? Every time my RV gets rented out, something breaks that I have to pay for. So I rarely get a check! The contract says checks are mailed on the 10th, but I have never received a check before the 21st! I sent Mike Cobb an email asking about the check today, citing his contract says checks go out on the 10th. His response? "Sort of hard to mail it on Sunday". Sound professional? If he treats the people trusting him with their $100,000 motorhomes like this, how do you think he will treat people renting from him?
Terrible experience with this company. They are dishonest and nickle and dime you for every little thing. The communication practice is horrible. I took them for month to send us an estimate of some repair and returning the rest of our deposit. Look at the reviews on Yelp to get a true picture of them.
The staff is very nice. Great place to rent an RV. Definitely be back and recommend my family and friends to you guys.
The trailer made our vacation perfect. It was nicer and more spacious than expected. We really appreciated for your great service. Thank you.
These guys are great to work with. The RV was clean and ready to go when my family arrived. The paperwork was smooth and you could tell they really knew what they were doing. I will rent from them again.
These guys are great. The owner and his crew made the entire process very easy. We will certainly return.
Took advantage of some vacay time to explore parts of California that I have never been to before. Never thought of taking an RV but it was a good decision.
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