02/22/08

Worst Restaurant Experience Ever!

by annie789

I dined at Croce's with my husband on a kind of busy Monday evening. The weather was perfect and we sat at an outside table. It took a while to get the attention of our waitress the first time. Then when she did finally come over, she was so overwhelmed she couldn't even look at us in our eyes as she rushed through the night's specials and ran away from our table. When she came over again, we were finally able to give her our drink and appetizer order. The appetizer came out before our drinks, which struck me as odd since there were two bartenders behind the bar, which had no customers. Our main courses took FOREVER! We were close to just grabbing the bill and leaving. When our food finally did arrive, my risotto was way undercooked and my husband's dish was too hot, as it was probably left under a food warmer for too long. By the time we saw our waitress again, she did offer us another food option, but it was way too late! And the worst part about the whole experience was the way the non-busy waiters didn't jump in to help. They would rather complain about how slow their sections were while they were standing next to us, the cutomers! The restaurant manager did take the risotto off of the bill and the music was great! But the overall dining experience was terrible. Just awful!

• Pros: Great live Jazz music
• Cons: Horrible service and food

07/30/07

DON'T EAT HERE

by erinhfox

Three words to describe Croce's: overrated, overpriced, and snoody. We waited over 30 min for a table after being told by the owner that it would be a 10 min. wait. We waited 45 min. after ordering to get our mediocre food. And, when we asked for some bread for the table, we were told that they were out of bread! I spoke with the owner about our negative experience and told her I would appreciate some drinks on the house. Her response was as follows: "I'm sorry, but can't you see how busy we are?" Adding insult to injury, she sent over a dessert we didn't want, and refused to give us any drinks on the house.

03/05/05

User review by mixoplixx

by mixoplixx

The food was phenominal and so was the service. Best meal ever in San Diego!!! Music was a happy reminder of the past. We will be coming back.

• Pros: awsome food, great service, live music
• Cons: price