A-Pacific Rent A Car

(619) 233-3366

2100 Kettner Blvd
San Diego, CA 92101 32.7262 -117.1704

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Neighborhoods: Little Italy, Central, Central San Diego

Last updated 6.20.11

Category:

Auto Rentals, Auto Leasing

atmosphere
100.0% positive
  1. “to all the great folks at pacific rent a car,.”
overall
55.0% positive
  1. “well, the car was awful!”
  2. “suffice, i will never use this company again on my many trips to california and i would highly recommend!”
return potential
100.0% positive
  1. “The return trip to the airport was quick and easy and the drivers were very helpful and knowledgeable.”
  2. “horrible car& experience”
  3. “everyone was freindly and professional”
  4. “Their service was as good, if not better, upon return of the car.”
  5. “their service was as good, if not better, upon return of the car.”
service
85.71000099182129% positive
  1. “great service, beautifl vehicle”
  2. “went there in nov 2007, fast service”
  3. “Great service, beautifl vehicle”
  4. “another happy customer!”
  5. “the drivers were very helpful and knowledgeable”
  6. “to give their customers individual attention and provide excellent service”
  7. “Because it is a small company they are able to give their customers individual attention and provide excellent service.”
  8. “Their service was as good, if not better, upon return of the car.”
  9. “Looking for rude service?”
  10. “The mini van was immaculate, the staff was friendly and helpful.”
  11. “looking for rude service?”
  12. “The service is much more personal compared to the national companies and most importantly, it was a great value.”
  13. “Went there in Nov 2007, fast service, prices were the cheapest I found, and the car was clean and well maintained.”
  14. “their service was as good, if not better, upon return of the car.”
  15. “the staff was friendly and helpful.”
value
100.0% positive
  1. “Went there in Nov 2007, fast service, prices were the cheapest I found, and the car was clean and well maintained.”
  2. “Between not being famliar with the company and the great price, my expectations were not high.”
  3. “not being famliar with the company and the great price”
  4. “The service is much more personal compared to the national companies and most importantly, it was a great value.”
  5. “most importantly, it was a great value”
wait time
100.0% positive
  1. “The return trip to the airport was quick and easy and the drivers were very helpful and knowledgeable.”
  2. “they made recommendaions that were awesome in terms of a few quick local things and how.”
  3. “i would highly recommend this car rental agency to anyone that.”
4 Star Rating: Recommended

03/30/11

Best competitive prices in town

by Nik002 at Citysearch

I rented a Chrysler 300 for family trip to Los Angeles. The customer service at this small business was exceptional, car was awesome and the prices were very competitive. I will rent from Pacific every time I need a car for few days.

5 Star Rating: Highly Recommended

03/30/11

Great service!

by jtsd at Citysearch

I rented a car from this company for a couple of days coz my car broke down. When I walked in, the staffs there were very friendly, and they offered as much help as they can. After I shopped around many car rental stores, I came back to pacific car rental because their price was unbeatable, and the car was very nice and clean. The guys working there were very helpful and patient, they explained every detail until you understand. I highly recommend pacific rent a car, very happy experience and great customer service!

1 Star Rating: Poor

03/27/11

Worst Customer service EVER!

by BrittneyC at Citysearch

I called the company with some question that I had about the type of car I was looking to rent. After speaking with a sale rep, that wasn't educated about his job what-so-ever. I was passed along to the manager, Roger Zakharia. Not only was he rude, and short with me. But he hung up on me twice. I will not be using this company. If the "manager" can't show good customer service, that speaks for the whole company in itself. Avoid Pacific car rental at all costs! Reviews say it ALL!

1 Star Rating: Poor

08/18/09

HORRIBLE Car & Experience

by BrandonDallas at Citysearch

I used Pacific Rent A Car to save (literally) $3 per day for a 3 day trip. What a mistake!!! But, live and learn.

I should have known when we pulled up and the rental car company also does go cart tours...

One morning I came out to my 2006 Suzuki something or other, which had already exceeded it's useful rental car life, and the car would not start. The "emergency roadside assistance" didn't open until after 8 AM, and I needed to be at my client's office at 6:30 AM.

When the emergency roadside service did call me back, they scheduled a jump, who proceeded to charge me $35 for his services.

Pacific Rent A Car promised to refund my $35, but refused to do so upon return of the vehicle because they felt the battery on their clunker was somehow my responsibility.

Suffice it to say, I will NEVER use this company again on my many trips to California and I would highly recommend you stay away as well!

  • Pros: Old car with excessive wear
  • Cons: Dead battery when you come out in the morning
5 Star Rating: Highly Recommended

02/15/09

Another Happy Customer!

by DebbiefromTexas at Citysearch

To All the Great Folks at Pacific Rent A Car,

I wish to convey to you how very, very pleased I was with my car and your service last week. The service and the price can not be beat! I know that it is the people that make a company what it is ? and you all are doing a terrific job of making Pacific Rent A Car a shining star! I thank you from the bottom of my heart for your prompt and courteous service all around.

The Details on A-Pacific Rent A Car

Place Categories:

  • friendly staff
  • recommended california
  • awesome recommendaions
  • professional freindly
  • helpful drivers
  • recommended car rental agency
  • helpful staff
  • very helpful drivers
  • great value
  • great price
  • great folks
  • recommend highly
  • happy customer
  • awful car
  • great beautifl vehicle
  • rude service
  • highly recommend car rental agency
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