“highly recommend this place, if you want the best deal, and customer service of course.”
MISLEADING…EXPENSIVE…TERRIBLE!!! Didn't have credit card for Alamo. They referred us to Galaxy. They lie! They steal! If anyone refers you to them...DO NOT GO!! Galaxy told us at time of pick up that we would receive our deposit back if everything was good. We turned the car in on time, in perfect condition, and with appropriate amount of fuel. Not only did we not receive our deposit back, they charged us EXTRA! We attempted to call them about the issue: They called us liars, repeatedly spoke over us, and did NOTHING to solve the situation. We only asked for a portion of what we were told we would receive back afterwards and said we would be happy. THEY HUNG UP ON US! Never, ever, EVER…doing business here again!!!
THEY SAVE ME FROM A BIG TRAUBEL. I arrived to San Diego air port at night time and I went to ALEMO rent a car ,I didn't had a major credit card at that time so they refer me to GALAXY rent a car ,I went there and they accept my debit card even I didn’t have a lot of money on the card so they rent me a car for three days and they treated me very kindly and they are very understandable people .After I return the car they toke me to San Diego air port , and I really appreciate what they did for me , so I really recommend them for every one to call them and you will see by your self ……
THEY SAVED MY VACATION. So, I had a trip planned to go to Vegas for two weeks, and none of the big rental companies would give me a rental car, simply because I don't own a credit card! I was referred to Galaxy Rent A Car and explained my situation, the owner actually took the call, asked me to go over to their office and 45 minutes later I was driving out the lot with my rental, and paying a way lower rate than the other car rental companies were charging me! Talk about really looking at their customers on a individual case by case, best customer service I've experience in years! I highly recommend this place, if you want the best deal, and customer service of course.
DO NOT RENT FROM THIS PLACE.
This was the worst car rental place I have ever rented from. PLease be careful, as the man who owns this, is a very dihonest person. I rented his car for four days, told him I would be driving out of the state (500 miles each way) and he told he it would just be $69.00 a day. I was looking at paying $280.00. When I got home, I dropped the car off, and realized 4 days later my credit card was charged $800.00. They charged me for insurance I denied, miles I went over, and though the man told me to have the car back on Sunday before 11 PM, he never said one thing about charging me $30 an hour for the extra time I had the car for. To make matters even worse the car that I was given was awful. It didn't even work properly. The gas gage was broken as were the headlights!
My co-worker just rented a car from the same people, and is going through the same problem. I STRONGLY would not rent from these two guys that own the shop. They will steal your money!
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