Uptown Touchless Car Wash

Kelly K.

Joined 4 days ago

DO NOT GO HERE! They BROKE MY CAR and REFUSED to fix it! I have (HAD) a clock and a tachometer on the dash of my car. The guy who was cleaning the inside of my windshield knocked the clock off, breaking the attachment inside. The manager sent me to their preferred body shop who would not fix it because they weren't sure exactly how. So I took it to the dealer and got a quote for $420 to have it fixed. I've called and left messages for the owner. My insurance company has called and left messages. They will not call back. My next step is taking them to small claims court. This is extremely unprofessional. If you break something, you fix it. Please do not give them any more of your business.

Doesn't Recommend

marine92104

Joined 3 years ago

Bad Service. I called to see what the hours would be so I could stop by & have my car washed.

I arrived before closing time & when I pulled in they would not wash my car.

I advised them I had called & it was before closing time.

They still would not take me as a customer. I asked to speak to the manager & was then told he was off for th the day.

I asked to speak to the manager on duty & the person i was speaking to went to talk to the manager & came back & I was told he would not speak to me.

I advised the person I had been a longtime customer but they had just lost me as a customer for the lifetime.

I will never use them again. I don't use places that lie to you.

Extremely bad customer service.

Customer BEWARE!!

Recommends

Amanda Knoles

Joined 10 years ago

Full-service, hands-free car wash offers quality work and a friendly, efficient staff.. In Short
Using state-of-the-art equipment to ensure damage-free, yet thorough cleaning, this car wash offers a pleasant waiting area stocked with drinks, snacks and car accessories. Friendly customer service reps guide patrons through the list of additional services including interior repairs, waxing, tar removal, paint touchups and more. Two-person teams assigned to each vehicle handle hand-drying, interior cleaning and tricky tasks like sap removal. Crack restoration specialists are on hand for windshield inspections and repair.

Recommends

leo999

Joined 6 years ago

Touchless car wash with good service. I've been using uptown car wash for 8 years regularly. I usually see the same employees there who all seem to get along together and have a good time while they work on the cars. After the vacuum, usually good though on occasion, it could be a little better, they spray the car with a high pressure wand, hand wash it with two guys, then send it through the tunnel with equipment. None of the washing equipment touches the car. They use high pressure water jets that cover the entire car. Their "robot" actually follows the contour of the car allowing for high pressure water (and soap I assume) to be up close and personal to the paint. Then the colored wax foam is applied, rinsed (their are four "rinse"arches!) and run throught he blower bags. Two guys finish the car usually opening the trunk, wiping the door jams and finishing the paint and windows. I think they take a little longer than most other carwashes I've been to. First, they are very popular thought hey handle the traffic flow very well. And second, they actually take a little longer servicing your car. Most people I see, hand the attendants a personal tip so they must be happy. I like it and would recommend it to anyone who has 15-20 minutes and wants a clean car and a nice, clean environment to relax or shop in. The bathrooms are even clean!