dishonest business, stay away.
be aware when you bringing in the steamvac to fix under warranty. The guy 'Dany' will switch your good parts for old worn-out ones and will deny doing it. He switched my rotating brushes on the 27th of Oct. 09, mine was a 9 (almost new, i inspected b4 bringing to him), now a 2, all worn-out, and broken. He thought that I was stupid and did not know. He would not give my original back after confrontation. BE AWARE! I already file a complaint to the better business bureau, so they could do something to prevent this guy from stealing from customers.