Boudin Bakery

Doesn't Recommend

John J.

Joined 11 months ago

BOUDIN BAKERY SCAMS PEOPLE! I ordered a loaf of sourdough from them online for my mom’s birthday, and the bread was perfectly good. About two weeks later, though, a second charge from them appeared on my bank account for around $50. I had not been on the site since the original purchase, so I emailed them to fix the error. They replied that the second charge was for a bread of the month club membership, and since the first month had already shipped, I was stuck with the bill (even though I hadn’t ordered it). They became increasingly unfriendly and condescending as I continued to try to explain the situation to them, refusing to admit that they could have made an error. As of today I have submitted them to the Better Business Bureau, as well as to my bank for credit card fraud. You have been warned!

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Contributor

Joined 10 years ago

Editorial Review. San Francisco-based bakery-cafe chain serves up sandwiches, pizza, chili and clam chowder plus traditional sourdough breads and more.