I came here because of the good looking ad in the Reader. What a trick it was. This place sucks. I remember my Grandfather telling me about being "Henpecked". I now know what he was talking about. I just want a basic service and like at a Car Dealership, all I heard was "add-on", and more. I will never go back, except in my nightmares.
LIke bulls in a china shop, that is how the women here treat their customers. Rude, loud and obnoxious. Like low class women from the East coast. My poor sister is having Chemo and needed help with her hair and they were laughing at her. Not with her. She left in tears. I WILL NEVER GO BACK HERE. WASTE OF TIME.
Can I say - RUDE?? The receptionist s customer skills on the phone could use some honing. I was close to setting up an appointment with them - but she just snapped at me after I asked some basic questions. Shouldn t a potential client have the right to know? My friend suggested that I do some research on doctors/clinicians before I proceed - well, I wanted to know who the medical director was (full name to look up his/her credentials)- and years of experience. Regardless DO NOT WASTE YOUR MONEY OR TIME HERE.
What a awful place. The staff was rude and all I could see was they wanted money. It was like the banking commercial where the banker kept on saying "money" "money" "money". I had a gift cert. so I wanted to use it and what a waste of time and money.
Laser hair clinics are a competitive business and I've gotten to the point with these guys that I'm voting with my feet and not coming back. Anytime I call on the phone the receptionist is surly and bored, you can practically hear the gum snapping and the eyes rolling when she talks. I've been going to the San Deigo location for the last 6 months. Although they think with the name La Jolla you would be going to that city. They claim they have been in business for 40 years? But if you buy a business it does not give you all of their years of experience. This is a waste of time and money. DO NOT GO HERE.
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