Carlsbad >Construction & Remodeling > Superior Restoration
3135 Roosevelt Street, Carlsbad, CA | Directions 9200833.158580 -117.346542
Monday: 12:00 AM - 11:30 PM; Tuesday: 12:00 AM - 11:30 PM; Wednesday: 12:00 AM - 11:30 PM; Thursday: 12:00 AM - 11:30 PM; Friday: 12:00 AM - 11:30 PM; Saturday: 12:00 AM - 11:30 PM; Sunday: 12:00 AM - 11:30 PM
great service. They performed a quick and effiecient fix to my plumbing problem, and gave me a 10% senior citizen discount.
A COMPLETE SCAM.
Called Superior Restoration to inspect a leak from my tub down into the light fixture of the floor below. I knew the leak was coming from there since that is when the immediate water came down while using tub (which we almost never use). Superior came to our house cut a hole in the ceiling. Then their rep spent 10 minutes trying to convince me the leak was coming from the shower based on "water trails". I 100% could not see any, but let him continue with his inspection. Then he went upstairs to the shower with a "moisture reader" which seems a little odd for a shower environment and "detected" moisture, and said "for sure" we have mold behind the walls. This of course is a "massive" project and would cost $5,000. I did not believe him at all. I then called TWO other professional companies to come down to inspect. Both inspectors said they could not find any "water trail" in the ceiling heading to the shower, rather to the tub. Then they even drilled holes in the back of my shower and visually inspected the fact there was no moisture nor mold. The water was PROVEN to be coming from a small leak on the seal of the hot water knob on top of tub. Problem was fixed in 15 minutes and cost me $250. I KNEW Superior Restoration was 100% making everything up and a COMPLETE SCAM. They are lucky I didn't try to sue them for fraud and theft. They should go to jail in my opinion. If you "trust" their "expert opinion" you really are their next sucker.
great job!!! excellent staff, they put me as their number one priority.
Great service called these guys to clean up a flooded bathroom. quick and proficient. thanks
Scammers... They scammed us, at first they removed our tiles and we told them not to if they couldn't find an exact copy. They couldn't find it. Then we stopped the job with them because of slow workers, workers worked for about an hour a day then left. So we stopped and our contractor said he will take off the 1000 fee which was the deductible and he said we won't have to pay that. So we paid the money for the amount of work done then a few days later they sent us a letter for the 1000$. Lmao.
Great customer service and final outcome – My wife and I are newer homeowners. This was the first major home improvement job that we have undertaken. Unfortunately it went badly and caused lost time and several sleepless nights. But the day we brought Superior's workers in to fix the mess I felt that we and our house were in good hands and progress was back on track to finish the job. My wife and I are pleased with the final results and are glad to have our house back. Thanks for the help Superior!
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