Vista >Anar Party Rentals, Inc.
“The representatives were really friendly and willing to spend time with us.”
Red Carpet Event Perfection. Anar Rentals was courteous, professional and timely in their services.
Wedding was wonderful. We decided to go with Anar for our daughter's wedding after researching a few rental businesses. Anar was closer to our venue, was recommended by our wedding coordinator, and the great customer service and confidence we got from Lupe confirmed our decision. They took extra time to lay out linens on a table in the warehouse to confirm the configuration was right, and pulled out samples of products we had questions on. They accommodated our late scheduled pickup, although we had to pay extra for that. They arrived within the planned window on both ends of the event, and met our needs for a reasonable price. I would use this business again.
This was a great place to rent items for my son's engagement party! The ladies (Nellie & Lupe) were so helpful with colors, sizes etc. We made lots of changes before the actual event and they quickly helped us each time in a timely manner. The company was very upfront with their prices and much cheaper than any other of the companies that we checked with. There were no hidden charges......everything printed out very clearly for us to understand. The linens, dishes and other equipment we rented helped to make our son's party a beautiful success.
We will definitely use them again and recommend them to our friends! PSH/San Marcos, Ca
No Pary here. This place is a complete rip off!!! Don't bother going here, seriously. I ordered a 8 foot stage from them the other day. I was told by there rep that it was complety adjustable up to 24 inches. I also ordered two steps for eithewr side of the stage. This was a very important event. The mayor of our city was there anong with the Chief of Police, Fire Cheif, city council members, etc. I paid 165.00 up front. When the stage arrived, I was shocked. First of all, they lied about the height. again, it was suppose to be adjustabe from 12 to 24 inches. The minium height was 26 inches! Then it adjusted up from there. Up to 4 feet. I needed it at 18 inches. I even told the girl when I orderd it that what I needed. Which is why she said no problem it's adjustable. She flat out lied. Even when the delivery people showed they asked what height I wanted it and said 18 inches was no problem. When they took it out of the truck they said they were supprised that 26 inches was the lowest it would go. They also agreed with me that the stage was the most crappy peice of equipment ever. It looked like they dragged it there by a rope. It was in such bad shape I couldn't believe it. Even the drivers were shocked and said they agreed with me that it was a peice of crap.So when I called them to complain, there attitude towards me was to bad pal. When I said it was not what we agreed to and that I could not use a stage 2 feet of the ground with no railings they could care less. I asked for a credit back on my card and they told me to take a hike.Bottom line is these guys are crooks. Dont make the same mistake I did. Go somewhere else. Don't be fooled by there pictures. The actual stuff is junk!! Plus, if you have a problem or are not satisified, there won't do anything to help you out. They simply want your money and have no problem ripping you off. I am personally taking them to small calims court. I'm sure when a judge hears about their shaddy practices, he will side in my favor. It's unfortunitate that I have to take my time like this to get my money back. I have been in business for over 30 years. I own my own company. I have never seen a company misrepresent their products and services as much as these people do.Please, do yourself a favor, go somewhere else.
Rip off artists!. Terrible Terrible experience. I would not send anyone here, they are not worth the money you think you will save. The office staff is the rudest I have encountered in ANY business I have dealt with and they rip you off after the event !! We had a big event with tables, linens, chair covers and sashes. When the men dropped off tables and chairs they said the other crew will show up later with linens but want me to sign for them now even though they are not here yet. When the chair sashes arrived several were filthy even though we paid a cleaning charge. After the party the guys showed up to pick up the items telling us they had everything, we saw them take the linens but he gave no receipt when we asked for it. DAYS LATER the office calls to say they were missing some items. They pretty much accused us of stealing their table cloths and after several conversations and trying to clear up the confusion customer service rep "Lupe" flat out said we lied to her and "changed our story" when it was a simple mix up with misplaced items. We did find the few items which had got mixed up with ours and returned them but now they say they are still missing more. When the crew picked up the stuff they never counted the items or had us sign anything. The driver verbally said he had everything. Now they want to charge us for 1 missing table cloth that we know the driver took because we saw him take it, AND they charged us full price for "replacement" of a large tablecloth that had a tiny hole in it, smaller than a BB, that could barely be seen. WE did not damage it because we had no flames or sharp objects near the cloth but it is their word against us and they charge your card anyway. If we were negligent or irresponsible and ruined their items I could see being charges for replacement. But this was not the case. They do not understand the concept of wear and tear or misc loss simply as part of doing business. Instead they gouge the customer and call you a liar and accuse you of being a thief. Don't use this company they are the worst I have ever used!
No refunds on "deposit" (full price) for cancellation. Can't speak for the service. The selection is OK, but they are certainly not the best price in town. They're about middle of the road. The problem with my experience is that they would not refund any ammount of the full price, which they refered to as "deposit", when I canceled the party. The reason for this is no more than "company policy", so as far as I am concerned, they have no excuse. They stated that this was in the contract - which is the e-mail receipt I was given AFTER giving this company my credit card number. I would never recommend this company to a friend, I would never make the mistake of doing business with them again, and I would advise anyone considering Anar Party Rentals to be very careful before giving anyone in this company your credit card number.
Exquisite Experience!. I had heard about Anar from one of our friends and decided to try them out after trying another local company with disappointment. First of all, they were so courteous on the phone that made it such an ease to order from them. I talked with Loopay and she was so great, she took me step by step through our ceremony and then our reception. I will be recommending all of our friends to Anar and will be using them in the future!
Anar was just as advertised!..... We had our 5th anniversary and wanted to kick it off with style. We ordered our linens, tables, chair covers, chairs, glassware, dinnerware and tent from Anar. Everything was just as advertised, the equipment was clean and the delivery was just on time! After so many years of using another company for our rentals, we were pleased to find that Anar's prices were lower their equipment was better than the other company. We definitely made the switch and will be back for our next party.
Repeat Customer!. Used Anar twice, will be back again. The representatives were really friendly and willing to spend time with us. It's cool that we could take our time with our order and make sure that nothing was overlooked. Very satisfied and I recommend to all my friends.
Editorial Review. Anar Party Rentals, Inc., serving Vista and surrounding areas, has a huge supply of various party equipment and other party necessities for your special event.
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