03/28/09

WORST DINING EXPERIENCE I HAVE EVER HAD!

by NellyB83

HORRIBLE DO NOT EAT HERE! we waited forevr for our waitress, waited 1 hr to gett our food and the waitress was terrible and rude. we unknowingly got a "15 %gratuity fee" added to our bill for sitting out side! ( we were sat there, not by choice) and when we asked about what these extra charges were she rudely exclaimed that we "didnt have to tip if we didnt want to" and stormed away. there were two tables next to us and they seemed to have gotten the same bad service we did because i could hear them complaining about her too. In the end my friends left a undeserving $6 tip and my only regret was not speaking to someone incharge while we where there. whe we got to our car we were still wondering why the gratuity was so high, so we double checked and realized she added 20% instead of 15! we were so mad! i wrote a nasty complaint on their website and im still not satisfied. I DO NOT recommend you going there. Eat somewhere else. The food isnt worth all the terrible service.

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I JUST READ THE OTHER REVIEWS AND IM SO ANGRY!!! i think theyre running a scam here and im not going to let them get away with it. Im so glad that i saw your review and im only sorry i didnt check before i went there.

• Pros: getting to go home!
• Cons: bad food, bad service

07/09/08

Romantic fireside dining, crowded on weekends, make reservation

by doll83

Except delectable Mexican fare and singing mariachis at this romantic eatery, tucked away in San Diego's cute Mexican village. A mellow vibe entices diners to linger long hours and the wide menu tantalizes with traditional dishes and treats. We were not seated promptly but were able to wait at the bar. They claimed to seat us in 15 minutes, however we waited for more than 40 minutes though. The food was a delight! My halibut came in a delicious spinach sauce, steamed veggies and rice alongside. The wide bill of fare also offered diverse cocktails and alcoholic beverages.

• Pros: Food, ambience, service
• Cons: Restroom

05/04/08

NEVER again will I eat here!!!

by longview65

We were in Old Town for the Cinco De Mayo celebration on Sunday 5-04-08 and decided to eat at El Fandago as the menu as presented outside the entrance looked pretty decent......... WRONG!!!!!!!!!

The place to be expected was crowded but not packed and we were told that there were NO tables outside to eat at where we requested even tho we could see several empty places.

We asked the young girl if we could eat outside and she said in a short and curt reply........ 'NO"

The chips and salsa came out right away but it took a waiter 15 minuted before we were even approached.

We ordered 2 glasses of water with a twist of lemon to start with and ordered our food at the same time.

25 minutes later it FINALLY arrived.

My Wife ordered the 2 taco plate and I ordered the 2 cheese enchilada plate. Her's was good but my cheese was not even melted and the enchiladas were warm and not hot.

I couldnt get the waiter to come over to the table even tho I flagged him several times so I ate the food as it was.

NOT once did the waiter come over to see how our meal was and our water NEVER came..... I had to get up from the table and walk to the bar to get the water myself.

Once we were done eating another 20 minutes had elapsed and NO check.......NO waiter!!

I had to get up and find him to get us the bill.

NEVER..........NEVER will we eat there again!! The food was horrible, the portions were tiny and the service was not only terrible but there was NO service!!

I hope the administrators of El Fandango read these reviews and make a change because if they don't they will soon be losing business, if they havent already!!

As another person wrote: This food is on the same order or class as Taco Bell.

• Pros: None that I can see.
• Cons: TERRIBLE service. LOUSY food.