BMW of San Diego

Doesn't Recommend

togifood

Joined 4 years ago

terrible experience, would never go back. my wife purchased a used 2009 BMW for my son. it was the car he wanted, and they decided they would buy from a certified BMW dealer, to avoid any problems, within a week the front tires where bad, when i took the car back to see what they could do, i was told my son was racing the car and thats why the tires went bad, and that i was out of luck, a week later My son also took the car to service at BMW because all his tire warning lights came on, he was treated badly and again left with no help, the car sat in the drive way unable to be driven until we finally where able to afford to pay for a set of tires, i believe they where sold an unsafe car, with bad tires that they knew about, they are just like the car dealer's you heard growing up , take advantage of the customer, especially if they are a women or young adult, i would recommend never doing business with this dealership, BMW makes great cars, but find a dealer that is honest BB

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feedthepythons

Joined 3 years ago

Amazing Service. "Amazing service here from my guy who we were lucky enough to run into for our service appointment. He earned all the tens and is probably the most honest man in the entire industry. If you're not happy with your service guy, just demand someone else. I'm keeping him a secret."

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Green Thumb7

Joined 3 years ago

Explained in great detail. TERRY ZITO WAS GREAT AND HELPFUL. HE IS ALWAYS SO UNDERSTANDING AND ALWAYS MAKES SURE TO EXPLAIN EVERYTHING ABOUT MY CAR IN GREAT DETAIL. AS A SINGLE WOMAN I APPRECIATE HIS HONESTY AND KINDNESS.HE KEPT ME UPDATED DAILY AND EXPLAINED WHY CERTAIN THINGS WERE NOT COVERED UNDER MY EXTENDED MAINTENANCE PLAN. I WILL ALWAYS CONTINUE TO GO TO TERRY AND PLAN TO PURCHASE MY NEW VEHICLE FROM THEM BY THE END OF THIS YEAR.

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Guset User

Joined 3 years ago

HE DID NOT DISAPPOINT. I JUST LEASED MY FIRST BMW EVER...HAVE ALWAYS PURCHASED BEFORE. I WAS REFERRED TO MARC D. BY A FRIEND OF MINE AND HE DID NOT DISAPPOINT. HE MADE THE WHOLE EXPERIENCE EASY. HE WAS PROFESSIONAL, COURTEOUS AND RESPECTFUL OF MY TIME. FINANCE DID A GREAT JOB TOO! I WOULD DEFINITELY RECOMMEND BMW OF SD TO ANYONE INTERESTED IN BUYING A BMW.

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oodlesoffun85

Joined 3 years ago

Service is top notch. Service is top notch which is why I continue to come to this dealership. I enjoy dealing with Duane in service.

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namnammm

Joined 3 years ago

exceptional, quick, professional and understanding. Brad Lawn was exceptional, quick, professional and understanding!

He returned phone calls promptly and efficiently which is quite pleasantly surprising for a dealership that busy. We are very pleased with BMW and Brad Lawn.

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nuddds

Joined 3 years ago

very enjoyable.. The customer support experience I have received at BMW was a major factor in my decision process of purchasing the vehicle off the lease. Thanks very much to Ken Emmons for making the purchasing experience actually very enjoyable.

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anonymous654

Joined 3 years ago

knowledge of the product. I was particularly pleased with my Sales Advisor's knowledge of the product. He described all the functions of the vehicle and answered all of my questions. In terms of his salesmanship, he was very professional and let me make the decision to buy--there was no pressure on his part. He was also courteous enough to ensure that I didn't let any "sales" special expire which helped in my decision to purchase the vehicle when I did.

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Simply Divine

Joined 3 years ago

knowledge of the product. I was particularly pleased with my Sales Advisor's knowledge of the product. He described all the functions of the vehicle and answered all of my questions. In terms of his salesmanship, he was very professional and let me make the decision to buy--there was no pressure on his part. He was also courteous enough to ensure that I didn't let any "sales" special expire which helped in my decision to purchase the vehicle when I did.

Recommends

guest356

Joined 3 years ago

made this the best experience ever. This is my 4th new car purchase and Jason Ballelo made this the best experience ever. He has a great personality and made the transaction fun and relaxing. There was no stress at all.