10/14/09

do not shop here

by themadhare

too bad. this used to be a real store. Today the staff is lazy and seriously arrogant. I have received incorrect information about magazine size, and availability. One firearm was non-functional and I had to fight for my refund. Try Discount Guns on Morena Blvd.

• Pros: an occaasional bargain
• Cons: everything else

07/08/09

WORST Customer Service!

by Revolver1

I never believed when my friends warned me on how bad Southern California Gun serviced their customers until I actually went and shopped there.

My special order form was never even looked at after 2 months until I had to make a call. The guys behind the counters had attitude problems, not to mention there was an old grumpy guy who told you that he’d get back to you on your orders but never bothered to write any of your contact information down. Last but not least, they violated the Terms of Payment and charged me extra, simply because they didn’t want to lose a couple of dollars on behave of their own mistakes.

Southern California Gun has a pretty good selection at moderate prices. However, enter it at your own risk if you want to deal with their poor customer service and bad business practices, on top of being put on hold forever and have your orders delayed.

• Pros: Gun selections
• Cons: Customer service and business practice

07/07/09

STAY AWAY!!

by AccEng

Worst customer service for a gun store in San Diego, and I've had countless bad experiences with them. They're all about the money and not the service.

Go to some well-reputable gun stores like American Shooting Center, Turner's Outdoorsman, California Police Equipment, and Discount Gun Mart before even thinking about step in and waste your time at the Southern California gun.

Also, good luck waiting for your orders if you don't appear to be a white Christian. Your order sheet will be stacked at the bottom of the pile or "lost".

• Pros: Moderate Pricing
• Cons: Customer Service