Recommends

bubbles182

Joined 2 years ago

Great Service. I have been going to Rochelle for 6 years. I have had an ongoing problem with hair. I went to Rochelle and an getting it under control. She is knowledgeable, friendly and professional. She has been very helpful throughout the entire process.

Recommends

Adamas

Joined 2 years ago

Fabulous results! Great price!. I found Rochelle Freeman through the AEA website. I was looking into whether electrolysis would be right for me. She is a professional electrologist, Board Certified by the The American Electrology Association.

Needless to say though, I was concerned when I read the previous review. Let me tell you about MY experience:

First of all, the probe she used was disposed of after she was finished. She wore gloves for each visit. I saw her put them on. Also everything else she did was consistent with proper infection control protocols. (She explained that she has worked in the health care profession and in hospitals for years before starting her own business.)

I really had to respond to the previous review. Simply because it was so NOT what I experienced with my numerous sessions with Rochelle. I have had 4 sessions spaced over the past 4-5 months for removal of unwanted hair. My results exceed my expectations. They even exceeded what Rochelle told me.

The results after each session were dramatic. However it is a process, as Rochelle explained, and I will be scheduling another visit soon. No more shaving!

Her office is fairly easy to find with good access to freeways. Parking is OK. That could be better. There are only a few spots for New Image clients so be mindful of that when pulling into the small lot.

Happy sweet and smooth... Thank you Rochelle!

Doesn't Recommend

AubreyReel

Joined 2 years ago

Rochelle Freeman - VERY unsanitary!. I went to Rochelle Freeman expecting efficient, clean, and professional service because of her certifications. She is far from any of those. Rochelle did not use gloves and touched my freshly treated face with her hands to 'feel what I would feel' - as in hairs. Right after telling me to never touch the treated parts of my face with my bare hands because 'no matter how well you wash them, there is still bacteria', she smeared Neosporin on me with her bare hands. Her office did not look clean, and now I am left wondering if she used a used probe as I didn't see her put the new one on. By the next morning, my chin was deeply infected. This should NEVER happen. I will be filing a formal complaint. ‎