06/08/09

Terrible Experience - the worst ever

by Zaphod

The staff is extremely rude, and the seamstress is incompetent.

I had a very delicate bridal dress that needed alteration. Once the staff let me "in", asked me to change, the seamstress came in, man-handled my dress and started poking pins without explaining anything - when I asked - she explained a very shoddy quick-fix.

In the middle of all this, another rude staff member snapped and took her away saying another bride needed her dress hemmed NOW. And they asked me to wait. 10 mins of waiting sweating in my dress with pins poked in it - and then I decided to walk out!

Walking out and never going back was the best decision I made. Instead I went to D'Angelo's after reading reviews online - and I recommend you do some background check before going to a bridal store.

Btw, The quality of D'Andelo's is 10 times better and you don't pay more than you would in this shoddy place.

• Pros: None
• Cons: Rude, Incompetent, Unprofessional

07/21/08

STAY AWAY!

by wdfgirl

very unprofessional and i would not recommend this store to anyone, dresses are great, but not worth it!

• Pros: nice dresses
• Cons: horibble service and professionalism

02/28/08

It's a good experience as long as you get the right person

by FrancisBeyond

The store is not bad, it has good selection of bridal dresses as well as the hair piece, veil, and shoes. I think the price is reasonable. The first time I went there, one of their consultant named Sandra helped me. She was really nice and she actually helped me getting my wedding dress. I was debating to buy or rent my veil and Sandra told me that if I want to buy she could give me a discounted price. So I waited for about a week and then I decided to buy the veil. I went to the store, but Sandra was not there, I met this old lady named Lana. I told her that I want to buy the veil and the price, but she was persistent that the price is non-negotiable because it is a new veil. I understand if she doesn't want to lower the price, but the way she said it made me feel like.." how dare I asking for the price I was promised". When I pointed out a loose pin on the comb part , she told me that it is suppose to be loose like that. Overall, my friend and I got the feeling that she was not happy we were there. I have to say that if I got her in the beginning, I wouldn't buy the dress from there. Overall, I think I would only go to the store if Sandra is around and I don't want to deal with Lana again.