Express Signs

Good Customer Service

by Consumer One at Citysearch

I highly recommend Bob and his staff. I've used their services for the last several years for signage and for vehicle signs. Great customer service and prompt turn around time. I couldn't ask for more.

Avoid Express Signs, not so Express when it comes to service or promises

by sdragon976 at Citysearch

I don't recommend Bob and his crew.

Sure they are contracted with the city and such.

Small easy jobs that take in quick cash take priority here.

They made promises to meet me 2 times before working on my sign. Bob seemed to be nice but after the sign, banner, and lettering were installed that was the last I heard of him.

After about 2 months of non-returned emails and phone calls they failed to repair my sign that was admitted to have a hole in the bottom of it day one.

They promised to repair it the following week, week after, etc.

I seriously was ready to take them to small claims.

Did I pay? I paid a deposit prior and the full balance on the day of installation.

You would think a $800 job would take priority over smaller jobs... you have something coming for you.

Small jobs that you don't ever need to use them again ok... larger jobs... forget it.

Save yourself the greif.

• Pros: Quality of service mediocre
• Cons: No warranty, no phone calls returned, no emails returned