United Auto Body

11/07/09

One of the best, if not the best

by RamonP at Citysearch

I've taken my car to United Auto Body & Paint more than once and each time I bring my car home, the car looks like brand new. This is a shop that I can highly recommend to anyone, and Mark J. the owner is a business owner who runs his business right and that is why he is able to stay in business for a long time.

• Pros: Delivers as promised
• Cons: Can't think of any

10/08/09

Very friendly, VERY customer-oriented

by sharpdale at Citysearch

I brought my car ('01 Chevy Cavalier) in back in July with a hatch/trunk that wouldn't close because of a problem with the latch. Thanks to GM's legendary "customer last" policy, the part I needed only came as part of a more elaborate part that cost $250.00, which I just didn't have.

Rather than tell me there was nothing they could do, Jason gave me the part no., and I did some online research to find it in the aftermarket. Three months later I finally got it, but when I brought it in, even though it was the exact same part no., it was for a more recent model and wouldn't work with my hatch.

Once again I expected be let down. But thanks to Gabby, a mechanic who apparently thinks outside the box, Jason told me they could probably use some rivets and industrial-strength glue and fix the part that was already there but had broken, and it would only cost me the same $50.00 that it would've cost to install the new part. Twenty minutes later I was on my way.

So twice they could've told me it was a lost cause unless I wanted to pay $250.00 for a new part. And instead they helped me out both times. In the end, I got terrific customer service and terrific mechanical service, and instead of gouging me, they charged me a total of $50.00.

Mark, the owner, whom I also met, clearly places a premium on friendly, and very competent, service. And Jason and Gabby completely delivered. To me the only downside is that they're only auto body and not overall repair. I'd go to them anytime I had a problem, and I'd send everyone I know.

• Pros: They use their heads as well as their tools
• Cons: Hidden from busy street (but well worth looking for)

09/15/09

Great work!

by Sharma at Citysearch

I damaged my car door at my underground parking lot at work. I was referred to this traveling shop where they come to you and do the work for dirt cheap. This is the biggest mistake one can make. They ended up making the repair worse. United body had to redo the work. They were very flexible, very reasonably priced and did amazing work. My car looks brand new. Now that's great service. You must take your car there... you feel like you are working with family and they are the best in town!!

• Pros: Quality work, fair price and caring staff