1631 Hotel Circle South, San Diego, CA | Directions 9210832.758936 -117.178502
Mon. - Sun. 24 Hours
Neighborhoods: Western San Diego, Western, Mission Hills
A well-known, mid-priced national and international hotel chain where kids always stay free. – In Short
Howard Johnson's story began in 1925, with an ice cream stand that soon became a chain of orange-roofed restaurants, and eventually motor lodges. Today, the hotels offer quality accommodations at value prices for families and business travelers. Comforts of Home amenities include in-room coffeemakers, complimentary weekday newspapers and more. Most locations offer Home Office rooms, with work desks and chairs, and Crayola Kids Rooms, with Crayola easels and accessories, plus a mini-fridge and microwave.
Hotel catastrophe ruined – My disabled mom, aunt, 16 yr old dghtr, & I went to CA for my son's MCRD graduation: we arrived @ Hotel about 9:20pm. Office was locked; sign on counter 'Be back soon' We stood in parking lot of strange town in dark 40+ minutes as there was no place to sit except a smoky stairwell before we were let in. The clerk 1st "pre-authorized" my debit card; then gave room number & key. Room was to have been non-smoking; it wasn't. The power went off/on 2 times: Clerk said breaker was ok. The tub wouldn't drain. I asked for a plunger/was told I could go get it. The clerk didn't offer to help, but did clean tub after I unclogged it. On Graduation day (our last day) I checked my acct bal: learned Hotel charged me $749.21 for 2 rooms: $369.21 TOO MUCH & caused $367 OD charges! This was Friday 10/5; Monday was a bank holiday, so this single mom &16 yr old were left with NO $$$ til 10/12th payday. My bank said "IF" the hotel would send them a letter stating they charged my account $369.21 in error and to release funds back to my account, they'd reverse the charges. The letter was not written per bank instructions, so $369.21 was reversed. My bank worked with me & reversed 3OD charges. After going back to TX, the GM offered $40 as Final settlement; not done til 10/10. The bank district mgr reversed 4 more OD charges. I contacted Howard Johnson's Customer Care Dept online/by phone for help the following weekend. Their rep said to contact hotel. In a 3rd e-mail it was written the office would settle for 50%, as the hotel did <NO ONE MENTIONED THAT>, but since I wasn't satisfied I'd have to deal with the Hotel. I called again: the GM told me they'd done all they'd do. I feel Howard Johnson should compensate me for the remaining $92 of $132 charges. I'm most disappointed w/HOWARD JOHNSON HOTEL, booked by a travel agency who won't recommend them again. They should fix the mess they caused. I don't recommend this place to anyone. They don't care about what they did...
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Howard Johnson Express Inn San Diego Sea World Area, CA on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.