DO NOT USE THIS COMPANY! I was having Quickbooks and e-mail issues with my work computer and called what I thought was one of the best companies in San Diego for on site tech issues...WRONG! They sent out the first technician for 31/2 hrs; charged me $409 and left. The next day, absolutely none of my issues were resolved. They sent another technician out for free to re-address the issues. After 21/2 hrs he became frustrated and took the computer back to their location to continue the repairs. I went 10 days without my computer before they sent the first technician back out to "simply hook it up" because they claimed all issues were resolved. This simple hook up turned in to another 2 hr long issue and my computer once hooked up was still facing the same issues. I was then told I would have to pay $59 for this hook up and they were going to start billing me again for every 30 minute interval that he continued to work for on my computer. FOR WHAT! They never fixed the first issues at hand from the start! Absolutely ridiculous; you now want me to start paying your tech guy again when he hasn't done anything correct up to this point!! Am I paying for their training for you on my work site? Livid; I told them to leave and I was not paying any more money for this terrible service; I would rather buy a whole new operating system. PLEASE save yourself the trouble and use a REAL tech company that knows what they are doing and stands behind their work!! ABSOLUTE HACKS! By the way I am still working everyday to return all of my settings back to the way they were and retrieve lost files from the "repairs" they did to my computer.
Great Service at Great Prices!. I was having an issue with my computer it kept freezing and running very slow. I am not a very computer savvy person and was very confused on why my computer was acting this way and what to do. My neighboors the Wollnick's use Tech 2U mobile computer repair all the time so I decided to give them a call. They sent Mike out for my appointment, he was great!! He found a virus on my system removed it and added anti-virus to the computer. I had no idea you needed to have a virus protection on a computer. Mike explained everything in terms that I could understand which is a breath of fresh air. And the cost of my service was great, I felt it was very reasonable and affordable. My computer is running great now and I am a very happy customer.
Best Computer Repair in San Diego. I just moved my office to San Diego and was way in over my head getting all of my computers set up and connected. I called Tech 2U Mobile Computer Repair for assistance. From the people answering phones to my tech the customer service was great! My computers are all networked and cabled properly now thanks to Tech 2U!
Best Computer Repair Service. i just wanted to say Thank You to Jayson for the great customer service & for the professional care you gave me when i left my computer with you. You run a very honest and professional business & your prices for the service are very reasonable. You have my business & i will be sure to pass the word on. Thank You Jayson.
DO NOT USE THIS COMPANY.
I am completely frustrated and disappointed with service provided by Tech2U. They came to my house to install a USB wireless adapter. Because the tech was struggling with windows xp network configuration he reinstalled XP. In no less than 2 weeks, my computer wasn't working because they forgot to install the passcode for xp they reinstalled. After another 2 weeks i had to call them because of connectivity issues. Tech2U then had to come out again to establish connectivity. 5 days later, I had to contact them again because of the network issues. Today, I had to contact them for the 4th time in 9 weeks. After waiting 9 hours for them the tech showed up. He was not the same tech I had seen previously. (I heard the original rep that serviced my account quit) Regardless, when the tech showed he said he could not do repair my computer under the original contract because it had been longer than 30 days. However he did say that the same issue that existed originally still existed. "a windows network issue"
Can you say, "held hostage" Do not use these guys. There techs, although nice, simply reinstall. They do not diagnose or fix anything and will not guarantee their work.
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