good work ethic.
Our move was specifically timed for an elevator that was locked off and secured for our move. The movers arrived on time and got our belongings moved out of the old place and into the new without incident and within our timeslot for the elevators. This company is good and i'll use them again.
My experience with them was HORRIBLE. They broke things of mine, and they were so slow my girlfriends and I could have moved our stuff faster on our own. In addition they got in a fight with my 80 year old neighbor, and the owner was the rudest person I have ever spoken to. My advice: use a different company.