From day one, Kevin (Satori World Medical’s Director of Travel & Patient Services) managed everything for me, from the flights to the doctor’s appointments. He also prepared me before my surgery with all kinds of tips on what the experience would be like, and sent a care package with me to have during my recovery. Looking back on it, this was a huge relief to me because all of the logistics were taken care of. I came into my surgery without additional worries or concerns. I could not have done it without having my mom there to help me and Kevin calling to check in every day. I would like to advise anyone considering surgery to explore the available options. You may find, like I did, an opportunity like Satori.
I first learned about medical tourism
and the Satori World Medical program from my employer. When I discovered how much money could be saved by traveling outside the U.S. to receive medical care, I was immediately intrigued by the option.
After a brief introduction, I enrolled in the Satori World Medical program and within just a matter of time made arrangements to have surgery at one of the top-rate hospitals within the Satori Global Network. With the counsel of one of Satori World Medical’s Nurse Patient Advocates, I chose Clinica Biblica in Costa Rica.
At first, I had a lot of questions but immediately felt at ease upon speaking with my Nurse Patient Advocate. She was extremely knowledgeable and took care of absolutely every detail for me, from helping me select my hospital and transferring my medical records, to scheduling my follow-up care in the U.S. before even leaving the country.
Meanwhile, Satori World Medical’s Travel Care Coordinators handled all travel details for me and my companion, including making all flight and hotel reservations, arranging all of our ground transportation and ensuring the best possible experience from beginning to end. It was wonderful to know that I could have a companion accompany me. It made all the difference. My Travel Care Coordinator also provided us with a detailed travel itinerary so that we knew exactly where to be and when, and exactly what to expect along the way.
Then when I finally arrived on the day of my scheduled surgery at Clinica Biblica, I couldn’t believe how beautiful the hospital was, from the registration area to the patient rooms. Everything was absolutely state-of-the-art and the care I received from their doctors and nurses was more compassionate and personalized than I had ever experienced anywhere.
My hospital room was great – private, spacious and equipped with every amenity, even a flat-screen TV and sofa! But still what stands out in my mind the most was Clinica Biblica’s caring medical staff. They were extremely helpful. In fact my doctor still calls me to see how I am doing.
Looking back, I would not hesitate again to receive surgery through any of the international hospitals in the Satori World Medical program and would certainly recommend it to anybody else who is considering medical travel.
A dear friend underwent surgery at
Bangkok Hospital Medical Center in Thailand through Satori World Medical. My friend chose to go through Satori World Medical not only because of the costs savings, but also because their services included hotel and travel accommodations for a companion. I accompanied my friend throughout her entire procedure and would like to share some information regarding my experience as her companion.
When we checked in to the Bangkok Hospital, we were promptly escorted to her personal hospital room. She was given a beautiful, private room which even included a large sofa sleeper so I could stay the night and keep her company after her surgery. Once my friend was taken into surgery, I was given breakfast and waited in her room until she was brought back from her operation a few hours later. The doctors and medical staff, who all spoke English, were incredibly accommodating and attentive whenever my friend needed assistance. The remainder of our stay was a pleasant experience and my friend’s recovery proceeded as expected.
I fully realized through my friend’s procedure the importance of requiring a companion program. Having a familiar face accompany the patient adds immediate comfort and peace of mind. I would highly recommend Satori World Medical and Bangkok Hospital Medical Center to anyone considering traveling outside the US for a procedure.
I recently went through Satori World Medical’s Dental Network to have dental procedures done in Tijuana, B.C. Mexico. The entire experience exceeded my expectations! Kevin assisted me through the whole process and was very accommodating. He even scheduled an appointment for me the very next day after I spoke with him. It doesn’t get easier than that. The offices were easily accessible, modern, and immaculate and had state-of-the art equipment. The dental staff was very professional and attentive. I had no problem communicating with them since they spoke English very well. I could not be happier with the outcome. I am so pleased that I went through Satori World Medical. The savings were tremendous and I will definitely be returning for future dental work. I have even already recommended them to others!
I went to Germany for a cancer
treatment through Satori World Medical. I was referred to Satori through my husband’s health benefits coordinator. I was amazed by the hospital when I arrived – it was gorgeous and overlooked the rolling hills and forests of Germany. It had three indoor arboretums and a garden on the rooftop. I have to say it was even nicer than any U.S. hospital I had stayed at! I had a large private room and they also provided a guest room for my companion. The medical care was first-class. The doctors and nursing staff were so caring and had great bed-side manner. I had no problem communicating with them since they were all fluent in English.
Customer service at Satori was first-rate. Kevin is just the best! He is so kind and very encouraging. He discussed every aspect of the trip and made sure I knew exactly what was going to happen. I was able to reach him easily the entire time I was abroad.
The savings were tremendous and included travel and accommodations for my companion as well. Satori even worked with my insurance and they were able to cover 100% of the costs. I was so pleased with my first experience with Satori that I went through them for a second time. I would highly recommend Satori to anyone looking to travel abroad for a procedure.
My treatment was absolutely fantastic. I am very impressed and amazed with the results. Satori World Medical are extremely friendly, professional & thorough. The clinic I went to is spotless and all the staff were very welcoming and nice.
I can highly recommend Satori World Medical to anyone interested in medical tourism!!!
Satori went above and beyond my expectations.
I recently returned from having surgery in Bangkok, Thailand. While I was researching on the internet, I came across Satori World Medical. From my initial contact with Satori, until I was safely home, Kevin, the Director of Patient Services, organized every detail of my trip and kept me informed the entire time. I was in constant contact with Kevin and it was reassuring to know he was always only a phone call or email away. The customer service at Satori went above and beyond my expectations. The hospital staff was also very professional and attentive. I was very impressed by the facility; it was incredibly clean, modern, and upscale. They even had a shopping area on the first floor! I am extremely pleased with my experience with Satori World Medical and would highly recommend them to anyone looking to try global healthcare.
- Carmen M. / Las Vegas, NV
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