==Very Disappointed. In A Bad Area, Rude, Unhelpful Staff===. I work in law enforcement so I'm always hearing from co-workers experiences at local police equipment stores. Almost all were negative reviews. But, I decided to come check it out anyway since I was in the area. I have to say I see all these reviews that the sales people are rude, arrogant and so on, I totally agree. They're are very much so. This has to be in the one the worst neighborhoods in San Diego County. Had to cut the trip short cause wife was feeling on edge about the area and the sale agents rude behavior. I would not recommend this hole in the wall store to anyone.
Very Impressed. Very Impressed I have been looking for a shop who knew their stuff and found it here. I was in the market for an AR 15 and the armorer there Patrick was very knowledgeable and helpful. Plus they are current on the Ca, Gun Laws lol, very nice experience overall I would recommend this shop to anyone who wants decent customer service
One of the best. One of the best customer service experiences I have had! So I had passed this place a few times while driving up El Cajon Blvd, and had wanted to stop in for some time. I am working to get into the police academy, so I had a genuine curiosity to see what kind of tools are part of the trade. But then I had a better reason to go in: my mother lives alone and a prowler was recently outside her home. I wanted to buy my mom some pepper spray. The gentleman in the store was very helpful and sold me this little hand-held gun of sorts that fired police grade pepper spray at 70 MPH. When I told him that I was working towards joining the police academy, he was extremely helpful in giving me advice and pointers on how to train before entering the academy. The guys who run this place are very good guys. i heard them answer the phones and they were very professional and friendly. This place also has a GREAT selection of tactical gear. I will be doing business with this place in the future for sure.
Rude, Very Arrogant, Gun Wearing Sales Clerks!. The "sales clerks" working there are rude, very arrogant, and not helpful. A lot of my co-workers as well with me have the same complaints. Rude customer service, they act like their cops or something. Why would a "sales-clerk" where a gun on their hip? LOL. It's funny when they're just sales clerks. Value: overall expensive. Go to ACE Uniforms: they have a full warehouse of products with very helpful and knowledgeable staff. EEE is a great store for law enforcement needs, with very nice and helpful staff.
Great customer service!. Great customer service!: Mike is the most knowledable gun salesman I have ever met! He can always help me find what I need. I will keep going there just for his great service.
I would recommend this place. If you are looking for tactical gear and equipment you will not be disappointed. They have a great selection of items such as holsters and gear bags. They also have a great selection of ammunition. It is pretty difficult finding .380 ammunition but this store always seems to have it in stock. They have an enormous amount of accessories for firearms. Lights, optics and cleaning kits to name a few. One thing I particularly like is they carry a huge amount of Magpul products. It seems like they have Magpul's entire catalog in stock. They have a huge selection of handguns and AR-15's in stock. You name it they most likely have it. And if they do not, they can get it for you. They also build AR-15's and sell them either pre-assembled ready to go or you can have a custom one built to your specifications. The staff is very knowledgeable and friendly. One drawback to this place is the price. They are expensive but they do try their best to match prices. If you need any tactical gear or a handgun, I would recommend this place.
customer service is great. I have been in several gun stores in the past and have never been treated so well. The customer service is great and the prices are very fair.
über knowledgeable. I don't know about the rest of ya...but I have received great customer service at CPE. They're über knowledgeable with their guns/equipment (because I'm just not...so thanks for not making me feel like an idiot).Great gun place... bought my LCP from here in early March....and I love her to death.Definitely coming back for more (i.e. equip) and so should you
great conversation. Went in to get some gear for the wife. Two guys working there were chatting with two other guys who were in the store, and wife and I walked around like kids in a candy store. After a few minutes, one of the guys asked us if we were finding everything ok. Wife was looking for a particular set of cuffs, but couldn't find them. Guy asks wife what agency she is with and then shows her where everything is, asks if she knows Sergeant soandso, or Corporal thisandthat, and they start having a great conversation about cop stuff. Guy was super helpful and got everything we needed for us, very relaxed atmosphere, and easily approachable. They don't make you feel like you are wasting their time (American shooting center) or high pressure sales (ACE Uniforms), and it was also super easy to get to. Awesome spot.
always treated me like gold. I've ordered two firearms through them and they have always treated me like gold. Their sales staff are very down to earth and genuine. You don't get the typical gun nut behind the sales counter, you know, the guy who claims to former special forces or who "used to be a reserve" with such and such police department. The shop can get rather busy at times so it's best to go when they first open in the morning. They are open 7 days a week. They will get more of my future business.
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