Gentle Dental Grossmont

Doesn't Recommend

William S.

Joined 1 year ago

Grossed dentist ever. I really don't know how to start this.

Here I go, I have never met a dentist with such a bad breath and appearance, but not only that but such a lier at a young age.

This Dr Park told me that my treatment would be half price few weeks later I receive a call saying a had huge balance of 3,122.87 usd.

I never asked for all this treatment, I was never aware of the cost. However, I trusted my "dentist".

I asked to speak with the manager or somebody in charge for more clarification, I never had a call back, nothing AT ALL.

I was sent to collections because of this Dr's diagnosis and treatment.

Never go to this office or to Dr Park he will just rip you off.

Bad customer service like no where else,just can't rely on anyone there. If I could give this Dr and dental office a minus 1,00000 I will.

Waist of time, avoid this place

I hope this review helps others.

Doesn't Recommend

Zack M.

Joined 1 year ago

Worst Dentist and Front Desk Staff EVER!!!. I'll keep this direct, short and simple. The dentist name Delgado was the worse I have ever had. Her quality of work is comparable to a low budget auto shop. Get as many patients as possible and milk them for every penny. When she review your X Ray its like listening to a used car salesman. She use the scare tactic to try to have you spend thousandths of dollars; and her caring, sympathy expression is a joke. And the front desk is a zoo providing the worst customer service. They won't explain anything and have you refer to the instructions. This experience will remind you of your high school lunch time cafeteria. Unorganized, low quality and chaotic.

Recommends

SDMermaid

Joined 3 years ago

No complains when all is said and done!. I started going to Dental Gentle 2 years ago. I was assigned to dentist on the 3rd floor, I had some dental work done, no issues, then that dentist moved on and I got a new dentist assigned to me. He recommended a bridge and crown, so I decided to take his advise and get the work done. Unfortunately, because I had waited years to get this done my teeth had sifted, which made getting a proper fit very difficult. I had a lot of discomfort for several months, which he tried to fix without success and then that dentist moved on. But, I was not left out in the cold. Dental Gentle did the right thing to resolve my issues, they replaced the bridge and crown at no extra cost to me and now I couldn't be happier with the results, thanks to Dr. Park. He's gentle, kind, caring and his work is precise and flawless. I would recommend Dr. Park for anyone who really wants a Great dentist. I love the staff that I have deal with on both floors. Petra, Dr. Park's assistant is amazing! As well as Juan and Eric, who help with certain procedures from time to time. The office staff, Katrina, Jennifer, Ervin, etc., they are always there for you.

With Dr. Park, Wanda my Hygienist and the great staff. After all is said and done, I have no complains!

Thank you... Judy F.

Recommends

TSutka

Joined 3 years ago

Great Dental Office. As someone who is terrified of dentists, I wanted to find a dental office that would put my children at ease. This is the place! Although both offices are VERY busy, my family has always been treated professionally and respectfully. The dentists, hygienists, techs, and office staff are extremely knowledgeable and courteous. Corina & Jennifer have helped me multiple times with insurance and scheduling issues. Dr. Maulik has been wonderful with my daughter's orthodontia. He is patient and very kind. My son's wisdom teeth extractions by Dr. Karimi were quick, painless, and his recovery has been quite easy.

Doesn't Recommend

klb91109

Joined 3 years ago

Never been treated so poorly. I have been going to Grossmont Gentle Dental for quite some time. My daughter and husband had issues and changed, but I had always had a good experience... until today.

I have been strictly following their recommendations, pre-rinse, after rinse, flossing etc. Now, suddenly in only 6 months time ALL of my old fillings need to be replaced, with possibly even root canals. I also now apparently have new cavities in 8 other teeth. Today's appointment was supposed to be replacing a 30 year old crown (based on their recommendation), which now has an exposed edge that wasn't there until they did other work. Suddenly I need thousands of dollars of work done.

When I got upset and accused them of trying to get extra money out of me, they only made me feel worse by not giving me an explanation as to why I would have 8 new cavities in only 6 months. They explained it as some dentists just have a difference of opinion as to what a cavity is. Really? The finance person was even worse. "Well, it was 6 months ago..." What was she implying that I don't take care of my teeth? WHY DID SHE THINK I WAS THERE? Maybe it was the rinse they gave me to use after I brush my teeth that caused the cavities... I walked out and will not be back.

Doesn't Recommend

cookiebaker101

Joined 5 years ago

Worst front office staff. Please be aware of your dental insurance benefits before you visit this office. I am now finding out that procedures the office said were not covered by most insurances are covered by my insurance. I am already in progress of the treatment and would lose the money I have already paid them if I chaged offices.

I will be changing dental offices immedialty after the procedure is completed.