W San Diego
San Diego, CA 92101
Phone: (619) 231-8220
10/22/2007 Posted by calteg
The "W" has all of the amenities you would expect from a hip urban hotel...amazing customer service, fantastic attention to detail (the floormats in the elevators are changed throughout the day to read "good morning/afternoon/evening")...you really do get what you pay for...with a few caveats: 1) The windows are ridiculously thin. Bear in mind the lobby turns into a party on Friday and Saturday nights, and many of the revelers linger outside after midnight. I could hear every word of their conversations and I was on the sixteenth floor! After spending millions of dollars on the hotel, would it have kiled you to buy double paned windows? 2) The hotel "pool' (and I used the word loosely) is just slightly larger than a hot tub. It literally has space for 6 people around it. Granted, the Bay is just 3 blocks away, but for a beach-themed hotel, the pool was quite a let down. 3) No coffee? There wasn't a coffee maker to be found in the entire place. You can't walk around a motel 6 without falling over coffee makers! I'll admit, these are minor quibbles, but they did detract from the overall experience a bit. Great ambiance, great customer service, would definitely still recommend this hotel.
Pros: swank, hip, great location, bend-over-backwards customer service
Cons: expensive, lacking in basic amenities, loud at times
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