Dearinger
La Jolla, CA 92037
Phone: (858) 454-1000
12/26/2007 Posted by ses1199
I had been going to Dearingers for almost 10 years. I had always picked up on the rudness of the onwer however I really liked the person cutting my hair so I just ignored it. Recently I wanted to them to style my hair for an event. I was told what they charge for the the whole procedure. This included a conseltation with the sylest ahead of time. The girl booking the appointment even went so far to tell me that they would not do the whole syle for the consultation. They call me to confirm the day before hand that I had a color conselation. I told them that I did not have a color concelation, that I have an updo consultiation. She we extremly rude on the line and just said, "whatever". When I get there on Saturday morning they sill don't know why I was there. The sylist comes over to my chair and says, "so this is not a color conseltation?" She did not wash or dry my hair just simply syled it quickly in a bun. I was fine with this because I thought this was the "trail". I go to the counter and they charge me $120.00. I said to the girl that I thought this was supposed to be included and she said no, we would never do that. I then told her she should call there downtown location (This being where I made the appointment.) and let them know because they had given me completly false information. After I left I called the downtown location. They were able to look up the person that gave me the wrong information and booked my appointment and there excuse was that she was new. That is it! That she was new. I'm sorry but if you have employees telling people services are included and then charge them $120.00 that is ridiculouse. I will never return to Dearingers again. Not only had I been going there for 10 years I also referred multiple friends who now go there and I will never do that again.
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