Elias Salon and Spa
La Jolla, CA 92037
Phone: (858) 552-0761
05/09/2008 Posted by coastgrl
So I found Elias a few months back right here on Citysearch and was thrilled with my first cut/color (each service performed by different stylists, who were both very friendly and fun and skilled). However, when I went back for my second appt, which I'd made a good week in advance, I was told by the receptionist "oh, ***(stylist) never showed up for work today") I was pretty angry they hadn't called me, since 4 hours had passed since she was supposed to be in for work!! Not to mention I'd scheduled my whole day around the appointment. I was able to get a cut by another stylist, which was ok, but they've lost my business permanently due to poor customer service.
Pros: nice, non-snobby staff; great cuts; great prices
Cons: poor service, chaotic atmosphere
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