Executive Town Car Service
2180 Fenton Parkway #311
San Diego, CA 92108
Phone: (619) 977-5505
San Diego, CA 92108
Phone: (619) 977-5505
Arrived 20 minutes late
01/16/2008 Posted by jdeen8
Poor service. Arrived 20 minutes late causing me to rush after my arrival at the airport. The driver was very casual about the situation even after I told him he was 20 minutes late. I do not recommend this service if reliability is your main concern or if you're traveling on business. Very disappointed.
Pros: Vehicle
Cons: Everything else
Response from this business
Posted on 01/24/2008
Dear User jdeen8,
You have posted a review on 01/16/2008 on the city search website in regard to Executive Town car Service experience. Please note that on the specified date of your complaint we have no record of any pick ups to the airport. Our drivers undergo training and are aware of the importance of all their pick ups including airports. We are unsure if you have posted this review for the wrong company but please be aware that customers satisfaction is our TOP PRIORITY. We would appreciate if you would be able to provide to us more information to better locate this complaint as we have no record of this onfile. Please understand that we take all our reviews seriously as we would like to maintain a positive image among all our customers and potential customers. We thank you in advance for clearing up this misunderstanding.
Respectfully,
Executive Towncar Service
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