service was excellent. After renting a car twice from Pacific, I am struck by the courteous service and the speedy, hassle-free experience. The lack of hidden charges is also refreshing. Thank you Pacific, I recommend anyone wanting to rent a car in San Diego to use your company.…
Cant Beat the price and service. I rented a ford focus for 3 days the car was brand new,., for a great price, i shopped around a bit, you wont beat the price, also they took debit card fopr deposit, Rodger was very nice,service was excellent,,, will use them again without question, thanks Rodger, John Morin…
Best competitive prices in town. I rented a Chrysler 300 for family trip to Los Angeles. The customer service at this small business was exceptional, car was awesome and the prices were very competitive. I will rent from Pacific every time I need a car for few days.…
Great service!. I rented a car from this company for a couple of days coz my car broke down. When I walked in, the staffs there were very friendly, and they offered as much help as they can. After I shopped around many car rental stores, I came back to pacific car rental because their price was unbeatable, and the car was very nice and clean. The guys working there were very helpful and patient, they explained every detail until you understand. I highly recommend pacific rent a car, very happy experience and great customer service!…
Worst Customer service EVER!. I called the company with some question that I had about the type of car I was looking to rent. After speaking with a sale rep, that wasn't educated about his job what-so-ever. I was passed along to the manager, Roger Zakharia. Not only was he rude, and short with me. But he hung up on me twice. I will not be using this company. If the "manager" can't show good customer service, that speaks for the whole company in itself. Avoid Pacific car rental at all costs! Reviews say it ALL!…
HORRIBLE Car & Experience.
I used Pacific Rent A Car to save (literally) $3 per day for a 3 day trip. What a mistake!!! But, live and learn.
I should have known when we pulled up and the rental car company also does go cart tours...
One morning I came out to my 2006 Suzuki something or other, which had already exceeded it's useful rental car life, and the car would not start. The "emergency roadside assistance" didn't open until after 8 AM, and I needed to be at my client's office at 6:30 AM.
When the emergency roadside service did call me back, they scheduled a jump, who proceeded to charge me $35 for his services.
Pacific Rent A Car promised to refund my $35, but refused to do so upon return of the vehicle because they felt the battery on their clunker was somehow my responsibility.
Suffice it to say, I will NEVER use this company again on my many trips to California and I would highly recommend you stay away as well!…
Another Happy Customer!. To All the Great Folks at Pacific Rent A Car, I wish to convey to you how very, very pleased I was with my car and your service last week. The service and the price can not be beat! I know that it is the people that make a company what it is ? and you all are doing a terrific job of making Pacific Rent A Car a shining star! I thank you from the bottom of my heart for your prompt and courteous service all around.…
PACIFIC RENT A CAR ...cannot say enough nice things about our experience!!!!!!. We made our car reservations only 2 days before we were to arrive at the San Diego airport. After searching the internet I stumbled upon a GREAT deal at Pacific Rent a Car. Between not being famliar with the company and the great price, my expectations were not high. In fact, I was very worried. This is one time when the phrase "you get what you pay for" did NOT apply. We were picked up from the airport promptly and the rental car assigned to us was ideal for our needs. They wanted to please us and therefore were accomodating to our wishes. Their service was as good, if not better, upon return of the car. Because it is a small company they are able to give their customers individual attention and provide excellent service. In addition, the price was unbeatable.…
Great service, beautifl vehicle.
Do not pay attention to any of the negative postings for Pacific Rent a Car on this site. The new owners have done a great job fixing any of the previous owners or managements faults. The mini van
was immaculate, the staff was friendly and helpful. They made recommendaions that were awesome in terms of a few quick local things to do and how to get there. They did not seem to mind the time it took ( at the end of their workday) to give us directions and make sure we understood where to leave the car when we returned from Palm Springs.
They have gone above and beyond most car rental experiences. I will definately use them again next year when I return to San Diego. I highly recommend.…
Pacific Rent A Car Number ONE!!.
We arrived later than planned and when we called for our pick up, they knew we were tired and picked us up immediately. We had 4 adults, a baby, and LOTS of luggage and baby stuff. We fit
everything in our mini-van. The lady at the counter mapped out many points of interest that were not the usual tourist traps. All directions were clear to help us save time and money. I would not hesitate to recommend this company to anyone traveling to the San Diego area. Location was close to our hotel and closer still to the airport. The return trip to the airport was quick and easy and the drivers were very helpful and knowledgeable.
A++++++…
