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SD Carpet Care

4742 63rd St
San Diego, CA 92115
Phone: (800) 619-2335

Ratings & Reviews Summary for SD Carpet Care

What Users are Saying:

  • Finished on time
  • Accurate quote
  • Good selection
  • Reasonable price
  • Fair treatment
5 Star Rating
 
(17 reviews)
4 Star Rating
 
(0 reviews)
3 Star Rating
 
(0 reviews)
2 Star Rating
 
(0 reviews)
1 Star Rating
 
(3 reviews)

User Reviews for SD Carpet Care

5 Star Rating: Highly Recommended

10/03/2008 Posted by susanmcwilliams

They did a great job and take pride in their work I used them from a recommendation from a friend and I am really satisfied!!

Pros: Ontime

5 Star Rating: Highly Recommended

07/30/2008 Posted by sd4life

I have used SD Carpet Care a couple of times. They do exceptional work at an extremely affordable price. My carpets look like they are BRAND NEW! I would highly recommend them!

5 Star Rating: Highly Recommended

05/23/2008 Posted by seanjohn619

SD Carpet Care always does a good job on our carpets, They take their time and really work hard. We are happy to use them again. Kind of expensive but done right every time Thanks

Pros: Great Customer Service, hard working Crew

1 Star Rating: Not Recommended

03/08/2008 Posted by Davel234

Don't be fooled by thier sales pitch. They came out and then added extras and then a job that was to be $100 was now $250. I just hate people that are just in business to rip people off.

Response from this business

This job obviously was not done by SD Carpet Care
Posted on 04/12/2008
Because we offer a guaranteed price over the phone. As for the worst service ever if you have a problem with our services we come and clean again with no charge to the customer, and if you are still unhappy with our service we could refund you the full amount paid. The only way this is a actual customer of ours; is if the customer asked us to clean more than we where asked to quote over the phone. We are not in business to rip people off we are in business to make an honest living while providing a needed service. If this is indeed a customer of ours give us a call at 800-619-2335 so we can resolve this ASAP Thank you Dan
5 Star Rating: Highly Recommended

09/19/2007 Posted by joejoe68

SD carpet care is everything you expect in a carpet cleaner great customer service clean carpets same day service AAAAA+++++++++++++++++++++++

1 out of 1 people found this review helpful

5 Star Rating: Highly Recommended

09/14/2007 Posted by johnnnnnnnnny

I came home Thursday evening to a horrible mess. My labradoodle was sick all over my house and my husband tried to "clean" it only to leave huge brown spots all over the steps and in 5 rooms downstairs. Our carpets are a very light beige so I just wanted to cry. The smell was overwhelming! I got online and found sd carpet...I was a bit embarrassed at first but talking to Dan was like talking to a good friend. He was very professional and went out of his way to help us. He said it was a bit late but will do what He can...Will and Robert showed up at around 7:30pm! What a lifesaver! As yucky as things were,they were extremely professional and my carpets look like new! I wish I took pictures. I gladly wrote the check, nice tip included. Will use them again.

1 Star Rating: Not Recommended

09/01/2007 Posted by gmoney22

I made an appointment with sd carpet and they gave me a window between 9 and 11. They called me the day before and said that I had an appointment for 12 and 2. They claimed that I never had the appointment between 9 & 11 because that's not the way they do business.

0 out of 1 people found this review helpful

Response from this business

We are very sorry for this miss communication
Posted on 09/10/2007
Obviously there has been some miss communication between us, we are only human and we make mistakes. If there is anything we can do to make this right give us a call 800 619-2335 or shoot us an E-mail sdcarpetcare@gmail.com
5 Star Rating: Highly Recommended

08/29/2007 Posted by surferchik

sd carpets did a great job on restoring my carpet I had everything spilled on it and they got it ALL out more than I expected they deserve 10**********

Pros: on time, great price

1 out of 1 people found this review helpful

5 Star Rating: Highly Recommended

08/01/2007 Posted by jennifercastillo

SD carpet cares number was given to me from a friend of mine. She was happy with their service. The technician which came to clean my carpet was professional, young and definitely very experienced . The equipment he used looked new and was very effective in removing the stains from the carpet.

1 out of 1 people found this review helpful

1 Star Rating: Not Recommended

07/22/2007 Posted by er46

When I went to look for a carpet cleaner I used Citysearch and thought that all the positive ratings for this company meant good service. Apparently they're not consistent. When they left, carpets were not cleaner - just wetter - and they move as little furniture as possible. I had boxspring up against the wall and they did not move it at all, did not move bed and did not move dining room table. Half my place is still uncleaned!! And then acted like they did me a favor!!! Lazy and I think there are better out there. 8/5/2007 This is in responce from SD Carpet cleaning. I was told that I needed to request furniture to be moved at time of service. And that they won't come back. I shouldn't have to ask it should just be done. And yes unfortunately I was a real customer. So I can't recommend them for anything

Pros: None

Cons: Don't Use

1 out of 2 people found this review helpful

Response from this business

We doubt the authenticity of this review, Please read.....
Posted on 07/28/2007
As you can see we only have good reviews prior to this review, we are not denying that its not possibble for us to botch a job. If ever we have a customer that is not satisfied they would call us and we would gladly go back to clean again, if they are still not satisfied we would refund 100% of what we charged them. Our techs will move most furniture and if the customer request we would move almost anything within reason without charge. If this is an actual customer please call us (800-619-2335)so we could reclean your house and or refund the money you paid us. We think this is one of our competitors that is jealous of all the nice reviews we have.

Editor's Review

Carpet cleaners in San Diego works on repair, shampooing, deodorizing, maintenance and more.  See the full editorial review.

Insider Tips

The Extras

The cleaners serve all of San Diego including Pacific Beach, El Cajon, University City and La Jolla.

More Insider Tips

Directory & Services Information

Hours

  • Sun-Fri 7am-9pm

Payment Types

  • Discover
  • MasterCard
  • Visa
  • American Express
  • Check

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