plethora of mishaps. It has been a plethora of mishaps with Utopia. They were terrible at not returning phone calls timely whenever we started looking at a property they were managing. They certainly don t make it convenient to view a property either. That should of been our first clue that this was not going to be a good relationship. We rented the property because we liked it so much, and were on a time crunch. The property was not ready on time and not cleaned when we were ready to move in, they gave us the wrong keys to the house, couldn t give us the mailbox number, didn t have the garage door openers, gave us the wrong set of HOA rules, didn t tell us which utilities we needed to put in our name, trash days, etc, etc....The small things that really make a difference. We did have a maintenance staff member come over today, and he has been the nicest one we have dealt with so far. Good luck getting anyone to call you back or get your property manager on the phone. I have been disappointed with their services. Just an FYI - Their leases auto renew for 1 year after it is up and the rent goes up 5% automatically. You can contest this - but you have to do it 60 days before the end of your lease.…
not good. Don't get scammed by Utopia. I have recently rented a house through Utopia management and my experience with them so far is horrible. First of all when I viewed my house it was completely dirty and the carpet was in its worst condition (black patches everywhere). I was repeatedly told by the management that the house will be cleaned properly before they hand it to me. I went ahead and signed the lease by taking their word and by the day I moved in, first thing I noticed was the horrible stench, filthy carpet, clogged toilet and window blinds covered with fungus. I called themanagement and they fixed only the clogging toilet since it was an emergency and for the filthy carpet I was told that I agreed to take the house as it is (which I never did) and they will not do the carpet cleaning. So I called the management6 days in a row and left 6 voice mails (btw, they never pick your calls) and I haven't heard from them till date. I went ahead and arranged a carpet cleaning service to do the job and paid more than hundred bucks from my pocket, even then the carpet is still dirty and beyond cleanable condition and I have to live with that for the rest of the lease term. Finally I read the rental agreement carefully and it was most ridiculously drafted agreement in such a way that you will never get back your security deposit and your rent will go up by 5% automatically at the end of lease term. I'm sure that all the 4-5 star ratings you find in Google reviews are written by the management and not by any real tenant. If you want to read more horror stories about them please visit Yelp and read them by yourself. Tl;dr - You may find nice houses managed byUtopia, but don't fall into their trap.…
Impressed. On Saturday I had an appointment with Utopia to see a house. The agent impressed me because he was very knowledgeable and gave me all the time I needed to look around on my own. He answered all questions to my satisfaction and I decided to apply for the property.…
exceptionally satisfied. We are exceptionally satisfied at Utopia Management! Its beyond our expectations! They are as what the Psalmist would say: ask and you shall receive, seek and you shall find, knock and it shall be opened to you this is what they are to me to us to my whole family! Thank you very much Utopia.…
Very Helpful. They were extremely helpful, and a crucial part in my move to SD from AZ. They worked with me and my busy schedule, and most of the communication was over the phone and via email which was great. I am very happy with the place I am renting from them.…
Hats off to your staff!.
Five Stars to Johana and Aaron! I have worked with Johana since 10/2010. She has always been accomodating, fair, and very customer oriented. I love my rental home, it runs so smoothly, and I
believe this is all due to Johana's efforts! Thanks so much!
Aaron was fantastic in addressing a water heater leak while I was out of town! He was very informative and made sure that the problem was addressed promptly. When I returned home from my vacation, I found my home clean, in good working order and secured. This company has an excellent team working for them!…
great management. On the rare occasion that I have had a reason to call them, they are always friendly and willing to help. I appreciate that and it makes me feel good theres a caring voice ready to help!
Utopia Management. Utopia is a great company, as an owner i've had great experiences with Utopia. Just recenelty my tenants terminiated there lease early and Utopia was able to refill it within 10days. I didnt have any gap with no rent. Thanks Utopia!…
great work!. They are really a hard working management company and I have been very happy with all of their efforts. I would recommend them to anyone in need of property management services.
