Legendary service, shoes to die for and fashion-forward merchandise keep shoppers returning.

by Contributor

In Short
Founded as a Seattle shoe store in 1901, this popular chain is now known for manageably priced designer duds. Shoppers find a hint of sophistication in the store's white floors and pianists on baby grands. Unique departments include the Brass Plum juniors' section with Ruby Rox and Diesel, and Studio 121 for career-savvy women. A business-centric men's clothing department offers Ben Sherman suits, while relaxed styles from Marc Jacobs and Lacoste are in The Rail department.

11/22/06

Outstanding customer service!

by dmenkes

I shopped here many times and bought a very nice silk suit here once. Their customer service is unparalleled! I needed my suit taylored in two days and their normal policy is three days, but they were able to rush my suit and it was done very well. I once bought a watch that I later realized I didn't want, and was able to get a full refund. The staff is very friendly and they have their own parking lot at UTC!

• Pros: quality, customer service
• Cons: bit expensive

An oasis for shop-till-you-drop types looking for coffee or a light lunch to recharge after a day at the mall.

by Erin Chambers

In Short
With the feel of a bustling French bistro, Nordies welcomes shoppers, mall employees and ladies who lunch to it's third floor--the ultimate break room. Cafeteria-style offerings (grab a tray and move along the line) incude fresh tomato-basil soup, made-to-order salads, panini sandwiches and plenty of sweet pastries, coffees and flavored iced-teas. And yes, the Nordstroms above-and-beyond service extends to the cafe. Servers help carry trays and refill beverages swiftly, quietly, expertly.